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  3. Mike Fahl

    Watchout - Back up files

    Just a clarification to Jim's excellent advice. If you religously copy all media files into the directory containing the .watch file of the show (or a subdirectory thereof), all media file references will be relative. Such references do not begin with a slash in their file path. If so, you can copy the folder containing the whole shebang as is. But if you're unsure as to whether there may be media files stored in other locations, Jim's advise is your best option, since it will copy such files in a way that makes them relative (by copying them into a subfolder of the consolidation target location, and adjusting their paths accordingly). Mike
  4. jfk

    Watchout - Back up files

    If you want to backup a show, the best way is to use the "Consolidate To ..." command on the file menu. Choose the "Copy" option when asked in the Consolidate Media Files dialog. You have a choice to copy only files referenced by a cue, or all files in the media Window whether they are used by a cue or not. Consolidate not only copies all needed files, it adjusts media items paths to make them portable. The file reference adjustments are crucial to moving the show to a new computer without errors.
  5. viktorm

    Watchout - Back up files

    Dear all, As a Watchout user, I would like to be informed about backing up the files in a case of any hardware/ software issue as I will be able to save the media and Wathcout files. I would like to ask, how to make a image/ copy of the files? Regarding my previous experience with Clonezilla software, I want to know is this software good for this purpose s, as I can make an image/ copy of: • Partition where is Watchout installed and media files on the Production computer and keep the image on the external drive. • All disks on the Display computers - Watchmax (1 x SSD – Operating system, 2 x SSD RAID 0 - Media). I want to know your opinion about this, any advice what software to be used or any other way to make a backup. Also I am planning to change the Production computer which is a laptop and put PC. What should I take care with higher attention? May I just transfer the media and watchout files to the new computer, connect the license and time code to the new computer? Any advises will be very helpful and appreciated. Many thanks in advance, Viktor.
  6. Last week
  7. Hi all, Is not really a problem but after a chash of watchmaker all thumbnail preview in media windows and Cue are disappeared. All my videos media are in Hap and HapQ codec while thumb of JPEG and PNG are still working. there's a way to get back thumbnail? I've already tried to reinstall Watchout and Hap codec on production computer with no luck.
  8. jfk

    Watchout 6.2 - LTC - SMPTE audio timecode

    Yes, it is a bit strange, but windows audio input (which can only be timecode for WATCHOUT) still requires a WDM driver. I have successfully worked with WATCHOUT 6.2.1 systems with timecode input using a Behringer audio interface with WDM driver. I have not done it with both timecode input and multi-channel audio output, but I am told this can be done too. What i do not know, is if both can be done with a single audio interface, but I suspect this is possible as well. The trick would be how the inputs are setup in Windows as well as how the outs are defined in WATCHOUT.
  9. So we have waited to actually start using version 6 for almost 2 years now as there has been so many concerns about audio and timecode... All I want to do is have Watchout chase an Audio SMPTE LTC master clock and output several tracks of audio...we have been using the ECHOFIRE 8 - Firewire units with 5.2.2 Watchout forever now... I just read in the latest 6.2.2 release notes that ASIO still does not support LTC input...So what about WASAPI?? I'd really like to take advantage of some of the new version 6 updates...we purchased it when it first came out... I'm even ok with purchasing a different audio unit if needed...but I feel like I need confirmation LTC input will work with whatever we go with... Scott
  10. Fairly common issue covered in the forum before. Turn off the WiFi NIC in your laptop (turn off all NICs except the WATCHOUT NIC) and your issue should disappear. After confirming this clears the issue, If you need an active non-WATCHOUT NIC, this can be accomplished by reordering the NICs in Windows.
  11. Hi Folks, I have an old installation using Watchout 4. I had to do make a minor update to content which I successfully uploaded to the display PCs from the Production PC but when I tried to play the show, the content played on my laptop but not on the screen via the display PCs. I know the content updated successfully because the installation has a control PC to connect and command the Display PCs directly without a Production computer involved. So, on the Production PC I can connect to each of the four Display PCs and when I go on-line the screens lose the Watchout logo and go to black, just as you would expect. How can I connect with the display PCs and yet can't replay the show?
  12. Hello everyone! FMAV is looking for an programmer/operator for an event in Montreal, Canada, from June 2nd-5th. The event is a VIP corporate event. International operators are welcomed. Contact me at jfbenson _at_ fmav.ca if you have availability in that time frame!
  13. Erik Rönnqvist

    Video loss to trigger aux timeline

    Currently there is no way of doing this in Watchout. But it is an interesting idea. It is possible though to specify an alternate source in the NDI media's settings. If the primary source goes down, Watchout will automatically switch to the alternate source. As soon as the primary source is back online, Watchout will switch back to the primary source. I don't know if this would help you in any way, but I figured I would just mention it in case you find it useful. /Erik
  14. callum

    Art-net problems on backup machine

    I second David's thanks! This is a very interesting software 'feature' to know about. I would have always thought that for art net to be valid it must output channels 1 to 512
  15. callum

    Numerous Runtime error

    Hi Pierre I have only seen it on this specific show file, interestingly enough this would be a fairly old show file. It was given to me as part of a theatre tour; so I don't actually know who created it when! What I find most interesting is some items on my timeline may be 'cursed' as I call them, but if I add the item again elsewhere on the timeline, the new but duplicate item will be okay. In my old software development days I would see something like this as some sort of overflow where a wrongly placed character thinks the receiving application thinks the 'message' ended (i.e. by seeing an ' apostrophe it thinks the message is over) and then gets confused about all the subsequent data which is still coming in!
  16. Hi, I recently installed whatchout 6.2 on a recently updated windows 10 platform and when I import M2V files i get an error message saying "can't read media file". Please help maybe there is something am doing wrong.
  17. Is there a way in watchout 6 to trigger an auxiliary timeline if the current NDI feed goes down? And trigger off on conformation that the feed is back or does this have to be done on some kind of external program.
  18. Benoit

    gotoControlCue to Aux timeline

    Hi PierreLuc, I use TCP habitually but it should be the same in UDP: gotoControlCue "Cue2" false "Timeline 1" gotoControlCue "Cue1" false "Timeline 1" Best, Benoit
  19. DavidA

    Art-net problems on backup machine

    Thank you very much for your efforts on solving this problem! Your feedback and discovery is highly appreciated! Best regards, David / Dataton
  20. PierreLucB

    gotoControlCue to Aux timeline

    Hi everyone, Does anyone have an exemple of the string to send to trigger a ControlCue of an Aux timeline? I cannot figure it out. I can get other commands to work but not this one. I'm sending the commands over UDP at the moment. Thanks.
  21. GCLights

    Art-net problems on backup machine

    I've solved the problem. It's multi-layered, but has a simple solution. Watchout only natively broadcasts as much of the DMX packet as it has to. If you're just broadcasting CH1, it will only include the first 2 channels of DMX. If, at any time, you broadcast something above that range, it will broadcast more of the packet. For instance, if you send Channel 7, it will send additional octets that will send control up to Channel 8. Sending Channel 8 will not extend the broadcast to Channel 9, but 9 will extend to 10, 11 to 12, etc. This makes sense in many cases, since it optimizes network traffic. On the other hand, there are the Panasonic projectors (PT-RX110). They have a customizable profile that runs between 1 and 11 addresses. As far as I can tell, they want to listen to packets that are the entire length of their maximum DMX range (11 channels). If it is shorter than that, they will not respond to DMX control. There is no indication that they are getting any data until they get a large enough packet to cover their largest possible personality. To solve that, I set up a dummy channel to broadcast address 512 throughout the show, which guarantees that the packets will always be long enough that the projectors will always listen to them.
  22. Mike Fahl

    Watchnet wake up non watch out pc on lan

    FYI, PIXILAB Blocks can control WATCHOUT in ways similar to WATCHNET, and can also control other devices (including waking those devices using wake-on-LAN commands). Mike
  23. PierreLucB

    Numerous Runtime error

    Hi Callum that's good to know. So for you it only happens with a specific show file? @Benoit Turning off UDP inputs did not help, I'm still getting a lot of those errors. Often when moving 2 or 3 clips to a different later or even editing tween tracks. I think my original show file was created in an earlier version. Maybe 6.1.? And I'm now running 6.2.2. Any more thoughts on this? I'm also getting problems with the 3D projector View tab and Mask tab not always showing their views but just showing black.
  24. GCLights

    Art-net problems on backup machine

    I've done a packet capture with Wireshark. There's a difference in packets before and after we edit the DMX address in the show file. The UDP packet length increases from 30 to 38. Before: 0000 ff ff ff ff ff ff 9c 5c 8e 97 c5 f8 08 00 45 00 ÿÿÿÿÿÿ.\..Åø..E. 0010 00 32 03 b4 00 00 80 11 db 0b ac 10 01 dc ac 10 .2.´....Û.¬..ܬ. 0020 01 ff c0 11 19 36 00 1e 51 07 41 72 74 2d 4e 65 .ÿÀ..6..Q.Art-Ne 0030 74 00 00 50 00 0e 00 00 01 00 00 04 00 00 00 00 t..P............ After: 0000 ff ff ff ff ff ff 9c 5c 8e 97 c5 f8 08 00 45 00 ÿÿÿÿÿÿ.\..Åø..E. 0010 00 3a 03 b6 00 00 80 11 db 01 ac 10 01 dc ac 10 .:.¶....Û.¬..ܬ. 0020 01 ff c0 11 19 36 00 26 50 ef 41 72 74 2d 4e 65 .ÿÀ..6.&PïArt-Ne 0030 74 00 00 50 00 0e 00 00 01 00 00 0c 00 00 00 00 t..P............ 0040 00 00 00 00 00 00 00 00 ........
  25. callum

    Numerous Runtime error

    Oh man. I get this error as well! specifically when the system is running in live-update mode and only when editing the properties of certain timeline objects, some images/videos and others cause this bug by me changing a single property of the clip! It always gives you the impression that the severity of the error is high, but simply taking the show off-line and online restores operation. However the bug remains for those clips! Very strange. Interestingly if you read the sequence of messages (specifically the command it appears to not recognise) it almost looks like normal Watchout data is being sent to the Display and some part of the message is wrong causing the whole transfer of info to fall apart! Would be very interesting to know if anyone at Dataton has seen this, as it's always interested me. But as I use this particular show file only ocasionaly in a theatre production, it isn't frustrating enough to contact them directly! 😂 My network setup is essentially 1 prod, 2 displays, 2 projectors, some blackmagic switching gear and that's it. No more than about 10 items in total!
  26. RBeddig

    Watchnet wake up non watch out pc on lan

    You can send this out from WATCHOUT, e.g. a special aux timeline, or through WATCHNET where you would need to add this in the devices section.
  27. DavidA

    MULTICHANNEL - WATCHPAX 4 + Behringer Fca610

    Sorry for the delay on this. In the current image for WATCHPAX, the ASIO driver is not included. A new image will be made available in a few weeks. Best regards, David
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