rlawther

Thanks for the pointers - it seems that if I add Display_0.mov as a preview file for the proxy then it plays back properly on the display computers. If I don't have the preview file set, I get the yellow output. Is that expected? In any case I'm glad it's working now. We'll look at upgrading our Watchout version as well. Thanks again! - Rob

Thanks for the quick reply. I've done a bit more testing this morning, but haven't actually removed any codecs yet. It seems that the display computers can render the HAP movie correctly, but not when doing "Pre-Split files for multiple displays". Our setup has 8 projectors run from 4 display computers with 1 production computer. If I "Add media file", add "Display_0.mov" I can see that file correctly in the preview window, and also when I move it around the stage it shows on the projectors as expected. If I "Add video proxy", and use "Pre-Split files for multiple displays" then I get the yellow output. I've tried setting Transparency to None, and turning off WATCHPAX acceleration and Frame Blending but didn't seem to help. Does it still sound like a codec issue? I can remove the codecs but I'm a little afraid of breaking all the existing mpeg2 content we have We're also running Watchout 6.0.1 - would upgrading help? I'm not sure if our licenses are tied to a specific version of Watchout or not. Cheers, - Rob

Sorry those images came out the other way around to what I was expecting, but I'm sure you can figure out which is which : )

Hi all, I'm trying to get HAP encoded movies to playback in Watchout, but am having some issues. The first image attached is the source file, encoded as a .mov with HAP codec. The second is what I get playing back out of Watchout. It seems almost like black pixels stay black, and any shade of grey gets mapped to yellow. It's quite strange. I've installed the HAP quicktime and directshow codecs, and I can play the movie file without issues on the IG in both Media Player Classic and Quicktime. Is there anything else I need to do to get HAP playback working properly? Has anyone else seen issues like this with HAP playback before? Cheers, - Rob

Thanks for the quick reply. I agree a RAID setup would have been a good choice when the system was first setup, but reconfiguring isn't really an option at this point. I'll see if I can get something working with junctions (ie. windows directory symlinks) https://technet.microsoft.com/en-au/sysinternals/bb896768.aspx. Thanks again, - Rob

Hi, We've got a Watchout setup at the moment that has 1 head node (audio, no video) and 4 render nodes (video only). We use pre-sliced video content. Each machine has 3 hard drives in it. Let's say I have 3 video files, c.mov, d.mov, and e.mov. On my head node they are placed at - c:\content\c.mov - d:\content\d.mov - e:\content\e.mov However on the render nodes they get placed at - e:\watchout6\shows\showreel\Media\C_\content\c.mov - e:\watchout6\shows\showreel\Media\D_\content\d.mov - e:\watchout6\shows\showreel\Media\E_\content\e.mov And so now my e: drive is full while the c: and d: are virtually empty. Is there a way I can specify where these files should be located on the render nodes so that I can spread them out across the drives? Cheers, - Rob