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DavidA

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About DavidA

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    Dataton

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    Male
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    Norway/Sweden
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    Projection and visualization geek. Marketing Manager at Dataton.

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  1. DavidA

    Art-net problems on backup machine

    Thank you very much for your efforts on solving this problem! Your feedback and discovery is highly appreciated! Best regards, David / Dataton
  2. DavidA

    MULTICHANNEL - WATCHPAX 4 + Behringer Fca610

    Sorry for the delay on this. In the current image for WATCHPAX, the ASIO driver is not included. A new image will be made available in a few weeks. Best regards, David
  3. DavidA

    deckling capture

    Hi! Note that WATCHOUT uses the generic WDM interface and not the BM Media Express drivers. Search the forum and you will se a number of threads where you might find a solution. Best regards, David
  4. DavidA

    WATCHOUT Technical Notes - 2015

    Hi nikolai! Sorry for the late answer. Here is our official take on hardware specs for building a WATCHOUT media server. WATCHOUT Hardware recommendation guide April 2018 Introduction WATCHOUT is the award-winning and market leading multi-display and projection-mapping software, with over 15 years of unrivalled performance and reliability. WATCHOUT is a very versatile software and can be used in a wide range of applications, from smaller fixed installations, through world record video walls and to large and complex live events. Because of this versatility and price performance ratio, Dataton is frequently asked about recommended components to build WATCHOUT display servers and production computers. This document is our general recommendation guide to hardware. The availability of hardware components has never been better and new and improved hardware is released frequently. Due to this fact, we have decided that we are not going to provide specific hardware recommendations, but a general guide on what considerations you need to make when building your own system. In general, building a WATCHOUT server with high performance, quality and reliability requires a combination of well-developed skills on selecting the right hardware, tuning of BIOS settings and of tuning the Microsoft Windows® 10 operating system. In addition to the level of skills you need, there are other of considerations you need to take into place before choosing to build buy a preconfigured WATCHOUT-server. This document will also cover this: Support Warranty and service Longevity & 24/7 use Microsoft EULA when building for reselling Dataton´s WATCHOUT media servers Support If you have a Dataton WATCHOUT media server, we know the hardware configuration and can easily recreate – and fix – and challenges you have with your show, as we can receive your files and put it directly into a 100% identical server on our side. If you have built your own server, the possibility to provide a qualified support is limited, since we do not know your hardware and its settings, nor how the operating system is set up and tweaked. This makes it impossible to fully re-create the problems you have, and unfortunately sometimes we cannot provide a satisfactory answer through support. With an own-built system you are more on your own than with a Dataton WATCHOUT media server. Warranty and service Most of the off-the-shelf consumer products have mostly one-year warranty. And while some of the industry/professional grade components can give 3 years warranty, when buying a media server from Dataton you have the option of extending the warranty up to 5 years with access to service and support. Longevity and 24/7 use Many installations with media servers requires long operating hours, some even 24/7. Consumer-grade products are not built for this kind of use as it requires a different approach to design and choice of subcomponents to manufacture hardware designed to run 24/7 or 14-18 hours per day. Microsoft EULA when building for reselling If you are building WATCHOUT media servers for commercial use to sell them, make sure that you have the rights to resell Microsoft Windows®. Dataton´s WATCHOUT media servers As an alternative to building your own server, Dataton offer a range of media servers that are tuned to WATCHOUT – and that includes a license. You can read more about our WATCHOUT server range at https://www.dataton.com/products/media-servers. From a service and support perspective, we recommend this solution. Hardware recommendation guide CPU The CPU is the core of your system. Important factors are number of cores, PCIe lanes and durability. Making sure you have support for enough PCIe lanes for the system to handle graphics cards, capture cards and other PCIe cards in the system. As an example, the Intel i7-8700, 4500 MHz has 16, while Intel i9 7900x has 44 Lanes. Overall, Xeon processors are more reliable and a processor like Xeon W-2145 can be seen as a good combination of single core performance and number of cores. The CPU cannot be boosted forever, and to avoid CPU throttling we recommend disabling boost for continuous and predictable performance. Motherboard We recommend workstation/server grade boards compared to the consumer boards. There are countless examples here in the Dataton forum where you can find examples of problems connected to consumer grade boards from various manufacturers. Memory/RAM 16GB should be fine. Bandwidth and channels are more important than increasing the available memory when choosing RAM chips. GPU/Graphics cards/Video Cards Cards with EDID management and sync for output is recommended if you need synchronized output. Cards like AMD WX7100 or WX9100 with S400 sync card or NVIDIA Quadro P5000 with NVIDIA Quadro sync. Capture cards Capture cards comes in a variety of flavours and price tag as the other components. Here the most important considerations are latency, scaling (built in or not at all) or if you are going for a PCIe or external device? Hard drives For the operating system, you are OK with any decent SSD. For media storage, a solid state (NVMe) is recommended for maximum performance (U.2 or PCIe AiC). You need also to consider if you need redundancy in your system, and if you need a RAID setup or just a larger, faster single NVMe disk. Audio device The audio device has to support the audio interfaces WATCHOUT offers, such as ASIO or WASAPI. Make sure to review the documentation for up-to-date information on which audio interface WATCHOUT supports. Summary Building your own media server can be fun and rewarding. But make sure you have access to the required skills and having the proper budget allocated to make sure you build a server that are satisfactory to your or your client´s needs. If you need more help on deciding on individual components, we ask you to use the Dataton forum ss requests sent to the official Dataton support or through other channels will not yield a better answer.
  5. DavidA

    4х4K Capture

    On a Windows 7 machine you are limited, as Quim says, to 3x4K outputs. But on Windows 10 that is not a problem with the AMD drivers anymore.
  6. DavidA

    Datapath VisionLC-HD2 latency

    Brecht, please provide information on driver version, operating system, and more details - that can make it easier to understand where your issues are. Additional info on the system GPY, CPU, how many PCIe cards you have, etc. is helpful. Best regards, David
  7. Thanks, mindopera! We are looking forward learning your take on Dante. Note that we are also working on an informational document to cover the use of Dante in WATCHOUT. Best regards, David David Aleksandersen Commercial Support Manager Dataton AB +46 70 552 32 30 [email protected] www.dataton.com
  8. DavidA

    Image Sequence TGA vs Tiff

    Hi! Raw TGA will perform better than Tiff (needs conversion from RGB to BGR), and make sure you are using TGA without run-length encoding compression. I have also updated the text on the web. Best regards, David David Aleksandersen Commercial Support Manager Dataton AB +46 70 552 32 30 [email protected] www.dataton.com
  9. DavidA

    Lost of licence key

    Hi! No, this is not possible to do in a practical way. Sorry. Best regards, David David Aleksandersen Commercial Support Manager Dataton AB +46 70 552 32 30 [email protected] www.dataton.com
  10. DavidA

    WATCHOUT 6.2.2 released

    Hi, Luca! Contact [email protected] if you think you have found a bug. And please provide a link to a downloadable version of your show and content. Best regards, David
  11. DavidA

    New Display PC

    The CPU is the core of your system. Important factors are number of cores, PCIe lanes and durability. Making sure you have support for enough PCIe lanes for the system to handle graphics cards, capture cards and other PCIe cards in the system. As an example, the Intel i7-8700, 4500 MHz has 16, while Intel i9 7900x has 44 Lanes. Overall, Xeon processors are more reliable and a processor like Xeon W-2145 can be seen as a good combination of single core performance and number of cores. The CPU cannot be boosted forever, and to avoid CPU throttling we recommend disabling boost for continuous and predictable performance.
  12. Hi Zeek! Yes WATCHOUT have been used in multiple domes around the world. At the InfoComm China show, where I am now, we are using WATCHOUT in a small dome setup with Domeprojection´s auto calibration system. WATCHOUT can be used without this kind of auto calibration system too, but for domes and spheres you safe quite a lot of time and you will get better results using a camera. Send a mail to [email protected] with your request and we can help you. Best regards, David
  13. DavidA

    Importing 3Ds files

    Hi Arun! Did you see the videos we have online? https://www.dataton.com/training-support/academy/academy-training-videos Attached is a 3D model of the car that is used in one of the videos. Best regards, David CarMediaFiles.zip
  14. DavidA

    WATCHOUT 6.2.2 released

    Hi Everyone, We have released WATCHOUT version 6.2.2. This version mainly contains fixes, stability and performance improvements. This new release may be downloaded from the website as usual: https://www.dataton.com/ You'll find the release notes available here: https://www.dataton.com/watchout-release-notes Best regards, The Dataton team!
  15. DavidA

    Export .wob file back to Watchout

    Hi, Pauline! Glad you got the help you needed! PS! You are not the only woman here, but the AV industry is a bit skewed on the gender side... And that is reflected here too.
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