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About DavidA

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    Projection and visualization geek. Marketing Manager at Dataton.

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  1. DavidA

    Quicktime Error-8961

    As Daned wrote in the post of January 4th: Best regards, David
  2. DavidA

    Videos not playing properly

    Hi! You have to decide on the compression rates yourself as I have no idea on how your system is setup nor what you want to achieve. Here are an example to convert to HAP. set input="E:\video\test\smple.mp4" ffmpeg.exe -i %input% -an -ss 120 -t 30 -c:v hap -format hap -chunks 4 -y bbb_2160p30_hap.mov ffmpeg.exe -i %input% -an -ss 120 -t 30 -c:v hap -format hap_q -chunks 4 -y bbb_2160p30_hapq.mov Where: -i = input file -an = no audio -ss = start stream time (seconds), you can skip this option -t = duration (seconds), you can skip this option -c:v = codec for video -format = codec specific format (can be hap, hap_q or hap_alpha) -chunks = number of chunks for multi threaded decoding -y = over-write output file without prompting, you can skip this option
  3. DavidA

    Trade show displays

    Hi! Albeit at tad (quite a bit, actually) out of the scope of the WATCHOUT forum, here is my take. I would recommend you to approach a company that specialises on building stands and trade show booths - the company you link to seem to be a company that does not build stands/fairs but will deliver printed materials to those companies who designs and build stands. Among these companies you find Freeman (https://www.freeman.com) and Worldstage (https://www.worldstage.com) and a bunch of others. They can also either support on content creation or you can reach out to https://www.pixelmosaic.com When it comes to quality of displays, you should not worry about that - you are renting them for the fair.
  4. DavidA

    Videos not playing properly

    Hi! You can find FFmpeg here: https://ffmpeg.org Best regards, David
  5. DavidA

    Better forum?

    Hi! No, we do not have any other options like Slack (except for our internal use) or Discord. Best regards, David
  6. DavidA

    Better forum?

    Hi Brian! There are some other sources of WATCHOUT knowledge and they are on Facebook: https://www.facebook.com/groups/pawanvishwakarma/ https://www.facebook.com/groups/746866825374405 Are there anything specific you are searching for? Best regards, David David Aleksandersen Commercial Support Manager Dataton AB +46 70 552 32 30 [email protected] www.dataton.com
  7. Dear MisterK, we have NVIDIA P4000 cards running well with 4x4K outputs on our servers. So it should not be a problem with the GPU - nor the WATCHOUT version. The Windows 10 tweak list will be updated with some minor changes in the near future. The reasons for not make a major update are many, but mainly because making and maintaining a fully up-to-date tweak list is incredibly time consuming: Each windows version needs to be tested and tested with a wide range of drivers for various hardware components, such as graphics cards. And it is not only the single Windows version, it is with all the KB updates in variation with different drivers as well. At point of release, the Windows tweak list is accurate, but with different GPUs, Windows versions, KB versions, etc - it is inevitably going to be less accurate. We have built a wide range of WATCHOUT media servers that is pre-tweaked and setup by our developers. They are locked down to avoid having people updating drivers - to make sure the media server performs as well as intended and so we can provide full support on them. Our reasoning to use the LTSB is also to avoid having to force our users to update Windows with new features and not only security updates. I see from our support log that you have received an answer by our support team. I hope it helps - if it does, please let us know so we can post the same here. Good luck! Best regards, David
  8. Dear all, two of the Dataton developers are visiting the Geneva car show this weekend, to experience our customers use cases (and support - if needed) some of the many WATCHOUT installations there. If you have WATCHOUT in action there and want to say hi - shoot either Daniel or Tim an email! (Or post in this forum!) Daniel Johansson: [email protected] Tim Brodin: [email protected] Have a great weekend!
  9. DavidA

    Watchpax 20 dropping audio.

    Hi Malte! For Dataton to try to recreate this, please send your WATCHPAX 20 S/N along with project files and a as detailed description as possible to [email protected] Best regards, David
  10. DavidA

    8x 3G- SDI out Watchpax 60 and Watchmax

    As Merten writes, the card is correctly from Deltacast. If you are installing the card in a custom server, WATCHOUT will only be able to use all connectors as input only (using DirectShow).
  11. Dear WATCHOUT users! DATATON.COM is now up and running again after the upgrade. If you notice any strange behaviour or problems, email webmaster at dataton.com. This is to inform you that the dataton.com website will be down business hours Thursday this week (January 17th) for planned upgrades. We strive to keep the downtime to a minimum. This will only affect dataton.com, so you will still be able to access the Dataton forum. Any questions? Email me ([email protected]) or post here. Best regards, David
  12. DavidA

    Kensington lock on Watchpax 20

    We're all learning! Have a great day!
  13. DavidA

    Kensington lock on Watchpax 20

    Hi! It is a Kensington slot, but it is the MiniSaver version. https://www.dataton.com/products/media-servers/watchpax20 Best regards, David
  14. hi david

    i am bharat from mumbai india in watchout version 6.3.1 m getting progress bar of uploading data in 6.2.2 its not coming .from first time we go online its come but after it want come .

    1. DavidA



      Please use support for this. 
      [email protected]

      Best regards, 

  15. DavidA

    Windows 10, 10Core, W9100 issues

    Hi Jeff! On a site note: We have experienced various problems with AMD’s 2018 drivers and we are running the 2017 Q4.1 drivers. If you run into other problems, that might be worthwhile checking out that version of the AMD driver. Best regards, David / Dataton