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DavidA

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Everything posted by DavidA

  1. WATCHOUT 6.2.2 released

    Hi, Luca! Contact [email protected] if you think you have found a bug. And please provide a link to a downloadable version of your show and content. Best regards, David
  2. WATCHOUT 6.2.2 released

    Hi Everyone, We have released WATCHOUT version 6.2.2. This version mainly contains fixes, stability and performance improvements. This new release may be downloaded from the website as usual: https://www.dataton.com/ You'll find the release notes available here: https://www.dataton.com/watchout-release-notes Best regards, The Dataton team!
  3. New Display PC

    The CPU is the core of your system. Important factors are number of cores, PCIe lanes and durability. Making sure you have support for enough PCIe lanes for the system to handle graphics cards, capture cards and other PCIe cards in the system. As an example, the Intel i7-8700, 4500 MHz has 16, while Intel i9 7900x has 44 Lanes. Overall, Xeon processors are more reliable and a processor like Xeon W-2145 can be seen as a good combination of single core performance and number of cores. The CPU cannot be boosted forever, and to avoid CPU throttling we recommend disabling boost for continuous and predictable performance.
  4. Hi Zeek! Yes WATCHOUT have been used in multiple domes around the world. At the InfoComm China show, where I am now, we are using WATCHOUT in a small dome setup with Domeprojection´s auto calibration system. WATCHOUT can be used without this kind of auto calibration system too, but for domes and spheres you safe quite a lot of time and you will get better results using a camera. Send a mail to [email protected] with your request and we can help you. Best regards, David
  5. Importing 3Ds files

    Hi Arun! Did you see the videos we have online? https://www.dataton.com/training-support/academy/academy-training-videos Attached is a 3D model of the car that is used in one of the videos. Best regards, David CarMediaFiles.zip
  6. Export .wob file back to Watchout

    Hi, Pauline! Glad you got the help you needed! PS! You are not the only woman here, but the AV industry is a bit skewed on the gender side... And that is reflected here too.
  7. WATCHOUT 6.2.1 now available for download

    Hi, Matt! You are right, we are investigating this now! Best regards, David David Aleksandersen Commercial Support Manager Dataton AB +46 70 552 32 30 [email protected] www.dataton.com
  8. WATCHOUT Technical Notes - 2015

    Dear all, all problems related to downloading the attachments should now be solved. There is a single requirement and that is that you need to be a registered user (and logged in). Please let me know if there still are issues!! On another note.. We are getting VERY close to releasing the Windows 10 tweak list! Best regards, David
  9. WATCHOUT Technical Notes - 2015

    Dear all, the link to the Windows 7 tweak list has been fixed. I needed to remove the internal forum links and route externally. As for the remaining links, I have requested tech assistance from the providers of the forum, as I cannot find an easy way to resolve this and there are many more links across the entire forum threads that needs fixing, so I have to root cause it and get it done. Best regards, David
  10. WATCHOUT Technical Notes - 2015

    Please let me know which files you have problems accessing and I will fix the links! Best regards, David
  11. WATCHOUT Technical Notes - 2015

    John, it was due to the web redesign we did of dataton.com. I have now made a redirect, so the link is working again! Best regards, David
  12. New forum sign-in procedure

    Hi, Callum! when you enter the WATCHOUT FORUM, to the right of the heading you have a "following" button. I can see that you are subscribed to receive notifications from the entire forum (which is why you get the emails), but I cannot remove you from the list. You have to do that yourself. Best regards, David
  13. Disappearing Cues on Time Line

    Hi, John! Can you email [email protected] with as much details you can (server type, os, WATCHOUT version, etc. and preferably a link where we can download the show with problems)? Best regards, David / Dataton Customer Support
  14. Help with Windows 10 Watchout

    Hi! I am glad that you have solved your problems and are running now. And I am also not happy to see how much time you have spent getting it done. We have a lot of users successfully running windows 10 and we are about to release our own server running windows 10 - the challenge with Windows 10 is that it has required both from us and others to invest a LOT of time and resources on it to make it bullet proof. And we are NOT ever going to recommend any kind of hardware to build media servers - as the pace that new components keep coming to market is so high, that any kind of recommendation would not be valid more than a mere 15 minutes... AND, we have our own pre-built WATCHOUT servers that would be our recommendation. But there are lots of people in this forum who wants to share their experiences with different components. Have a great weekend.
  15. Network Error with Watchout

    Hi! First obvious culprit to check is the firewall. Try to disable it and see how it works. Best regards, David
  16. Hi! There are two WATCHOUT groups on Facebook, that is usable: https://www.facebook.com/groups/746866825374405/ https://www.facebook.com/groups/pawanvishwakarma/ None are official, but we are there - watching a answering things when needed.
  17. Windows Tweaks - Win7 & Win10

    Hi, Walter! We would love to do that. But, it is the LEGAL part that we need to sort out - not the technical. And that is not something naming it "preliminary" will help on. But we are getting there!
  18. Watchout 6.2. Sound Problems

    I understand it is a tedious process with many videos. But at the moment that is most likely the fix. It will be fixed in a future release of WATCHOUT. Best regards, David
  19. Windows Tweaks - Win7 & Win10

    We are getting there. At the moment we are looking into any pitfalls related to Microsoft End User License Agreements and other legal issues by making such a list available for Windows 10. We want to make sure we are on the right side of the legal fence.
  20. Watchout 6.2. Sound Problems

    Hi! We have seen some issues when the audio is embedded in the video file. Try to place the audio in a separate file and see if that helps. Best regards, David
  21. 4k production computer

    Hi! That is good that you found a setting that is ok! Best regards, David
  22. 4k production computer

    Hi, Brecht! most likely your windows scaling is defaulting to 200% or something similar. That can explain the blurriness. You can reduce it to 100%. The drawback is that with so many small pixels things will be very small. Best regards, David
  23. Glad to hear you fixed it! David / Dataton
  24. Hi EwanJackson! You do not need to be connected to the Internet for update. When you write "Official Watchout Media Servers" are they WATCHPAX or WATCHMAX server built by Dataton? Trying the firewall on production machine as zackboyd writes can also be smart. Best regards, David
  25. Can I divide each 4K output in four 1920x1080

    Walter, I would be careful to make a general recommendation to do blend/warp in projectors. Almost none of them adds any black level matching (not sure if any of them do?) and quite a few of them adds latency that would not be acceptable for all kinds of installations. And some projectors will also not allow you to do both blend and warp. You have to choose. Best regards, David
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