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Rogier Tuinte

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  1. This is exactly the same problem we had yesterday during a show. As a temporary 'solution' we used only one side (left) from the audio. The problem was still there but less annoying. This morning we tried to reproduce it in our office with different machines. With both versions. 6.1. and 6.1.1 it happens. It also happens offline - without a display machine connected. It happens with both, on machines with a onboard sound card and also with a external sound card from RME. Playback of the same audio file from outside Watchout works fine. Kind regards, Rogier
  2. Hello, I'm wondering if anyone sucessfully used a AJA Kona 4 capture card with Watchout. After installing the Kona card in our system together with the hardware drivers, the card works fine with the AJA software and utilities but the card does not appear in the video in list in the display software. After this I installed the AJA's DirectShow Filters. After a reboot the AJA device appears in the video in List. In the production software I created a new Live video input for the AJA device. Signal input SDI, Video Standard 720p50. I tried different settings without succes. Other capture cards like the (Datapath VisionRGB-E2s and Blackmagic studio SDI) are working fine in this system. Tested both with Watchout V5.5 and V6 Any idea's? Kind regards, Rogier Tuinte
  3. Hello, We're working on a project with a widescreen projection with 4 projectors (each 1920 x 1200) The total resolution of the projection is about 5500px x 1200px I'm wondering what is better for the workload of a Watchout machine: Working with proxy's and pre-split files for each display, resulting in playing four 1920 x 1200 files? Or positioning 3 files next to each other in 3 layers, resulting in two 1920 x 1200 files and one 1660 x 1200 file. It seems to me that playing back these 3 clips is less processor intense than four 1920 x 1200 proxy's. Am I right that Watchout is spreading the decoding of the proxy files across different cpu cores? I'm asking this because at some points, where the timeline is getting complex it could happen that when i start a new background movie, one of the pre-split background clips is running out of sync with maybe 1 or 2 frames. To be sure that the 3 movies are in perfect sync during playback. Does it help to put them in a composition? Or is it better to give the clips a pre-roll with a manual value instead of the automatic pre-roll? Does it help that I pause the timeline for a second in the middle of a pre-roll area, so that I'm sure that the new clips are fully loaded / cached? And now my second and last question. It seems to me that when I go offline and back online, clips are not starting smooth. As long as I stay online and after I played the clips for the first time, everything runs smoother. When I loop clips with a jump back cue on the timeline (and jump back to a position 1 second before the clip) this runs smoother than clips with the parameter freerunning and loopable set. (question 3 ;-)) Codec: MP4 - 50fps - about 50mbit/s - each frame is a keyframe System specs: Intel XEON E5v2 Sixcore-Processor (6x 3.5GHz, max Turbo Frequency 3.9GHz) 1x 120GB High-Performance SSD for operating system 2x 120GB High-Performance SSD for content (RAID-1) AMD Firepro W9100, 16GB GDDR5 ECC with S400 Sync module Watchout 5.5.2
  4. We're working on a fixed installation and the end user needs PowerPoint in the Watchout presentation. The end-user can copy video files in a video folder, images in a image folder, audio in the audio folder and a PowerPoint presentation in a PowerPoint folder. All the cue's / external time lines are linked to these different media files. I know it's not possible to play PowerPoint directly with Watchout. Capturing a separate computer with powerpoint is a solution, but the client prefer one system which can handle all the media, also the PowerPoint. Maybe it´s possible to create a interactive front-end which is running on a laptop / tablet which trigger Watchout and a PowerPoint viewer? Just wondering if someone has a workaround. Maybe in combination with the dynamic image server?
  5. Resolved the tearing problem. I've to enable Windows Aero theme else the v-sync option “Wait for vertical refresh” is not working. Since I disabled the Windows Aero theme by selecting a basic theme, i noticed the screen tearing artifact. When I select a Windows Aero theme and enabled V-sync in the catalyst control center the tearing artifact disappear. Is there a disadvantage during Watchout use when a Windows Aero theme is on?
  6. Hello Neil, The mpeg loops smooth in VLC player (mac), also in the Wathout-composition. Once it plays, there is no problem. Only the beginning from play it stutters several times and the 3 Mpeg's do not play sync at the start. I'd like to make a smooth fade-in for the loop-background, of course without the stuttering. General Format : MPEG Video Format version : Version 2 File size : 179 MiB Duration : 1mn 0s Overall bit rate : 25.0 Mbps Video Format : MPEG Video Format version : Version 2 Format profile : Main@High Format settings, BVOP : Yes Format settings, Matrix : Default Format settings, GOP : M=2, N=24 Duration : 1mn 0s Bit rate : 25.0 Mbps Width : 1 920 pixels Height : 1 080 pixels Display aspect ratio : 16:9 Frame rate : 25.000 fps Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Interlaced Scan order : Top Field First Compression mode : Lossy Bits/(Pixel*Frame) : 0.482 Stream size : 179 MiB (100%)
  7. I work a lot with loop-videobackgrounds for company presentations. This time I use a projection 5760 x 1080 pix (3x HD). And I rendered the loop content in 3 HD mpeg-2 video with 25 fps (30sec long). I used a control cue with "jump to". It runs very smoothly but always when it loops, it stutters! Also when the video starts at play. So what I did is, I made a composition and added the 3 mpegs. Then I created a task and imported the composition (Time at 2 sec on the timeline) with a opacity fade in. Added a pause-marker and set the composition on "free running" and "looping". This solved the looping problem perfectly. Only when I start the task it stutters several times during the first 1 - 2 seconds. Hopefully anyone can tell me how to solve this problem. Thanx in advance. Erik System Specs: Graphics: AMD Radeon HD6900 MB: ASUS-P8P67-EVO-B3 CPU: Core i7 2600 BOX 3.40 SSD: 120GB SATA3 intel 510 series DDR3: 8GB OEM :Win 7 SP1 Home Prem 32b
  8. We've seen a similar problem before. Check the topic below. Which version are you using and are all displays connected to one display machine? http://dataton.com/forum/topic/145-not-all-media-elements-in-a-composition-are-uploaded-to-the-display-machines/page__fromsearch__1
  9. It seems to me that a option for selecting the midi input device ID in Watchout is a must. In windows 7 it's difficult / not possible to change the id's of the attached midi devices. In our system for example we've a sound card with midi input and a external usb midi controller. By default windows assign ID1 to the sound card. I'm not able to change the ID. So the midi input from the sound card is id 1 (which Watchout use).
  10. Fredrik, I removed 2 capture cards and the entries are still in the "video in" menu. Is it possible to remove these entries in the display software when they are not automatically removed by the software.
  11. Thanks! This solved the problem for me. When I type the dimensions manually it works, instead of using a video standard preset. Strange...
  12. Hello Fredrik, Same problem after installing the card and Watchout 5.2 fresh on a different machine. System specs: MB: ASUS INT S1155 P8P67 EVO CPU :Core i7 2600 BOX 3.40 8MB 1155 HDg OS :Win 7 SP1 Home Prem 32b NL PCIex16_1 slot: ATI EAH6950 DCII/2DI4S/2GD5 PCIex16_3 slot: Datapath VisionRGB-E2s
  13. Sometimes we're using the display machines for other applications than Watchout as well. Last week we used a system with a eyefinity 6950 card for simply playing a mpg2 video with windows media player. I noticed a visual artifact called screen tearing. Searching the internet I found discussions about eyefinity setups which cause this artifact. "The problem is all about timing between the converters, while using a mixture of inputs and monitors have different timings for each." "The problem stems from using more than 1 type of connector for your monitors." In our situation we used one straight DVI connection for the primary monitor and a displayport to DVI adapter for the secondary monitor. While playing the video full screen on the secondary output i saw the screen tearing artifact. Connecting both monitors with a displayport to dvi adapter solved the problem. Just wondering how Watchout handles timings of the multiple outputs and if anyone saw this artifact while using Watchout with eyefinity cards as well? Kind regards, Rogier Tuinte Check: http://en.wikipedia.org/wiki/Screen_tearing
  14. I'll try a fresh install on a different machine tomorrow. I've to tell that in this machine I used the older Datapath Vision RGBPro card before. But I removed the card and the drivers and related software from the system before installing the new Vision RGB-E2s card. Maybe it's still a conflict with the old drivers?! Something strange I noticed also is that beside the old RGBPro capture card I also removed a BMD SDI capture card. It looks like that the display software not recognise that the old cards are removed. The old entries are still listed in the "video in" menu in the display software.. Rogier
  15. Changed to version 5.1 and it seems it's working again...
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