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  1. Direct URL Images in 6.2

    I can confirm: if the show is programmed with 6.1.6 first it will still work with 6.2.1. You can't add or change an URL though.
  2. Having the main displays in one tier and the backup displays in another tier, all turned on and set to different names and IP addresses, should not cause any problems at all. We are doing it on almost all shows with backup display computers.
  3. WATCHNET 1.4

    Look for your computer under "Devices", then for your first disk drive (with the OS). On my computer it is called "Macintosh HD" but it might be named differently on other computers. Then look for the folder "users" and in there for the folder for your share. This has the same name as your user. In this folder you'll find the "WATCHNET_Data" folder.
  4. Current EDID problems with Barco e2

    Thanks for sharing this information! Rainer
  5. Pause cue

    It's just a matter of placing the cue at the right position. We usually place a pause cue 0.2 sec before the next media starts. This normally makes sure that the next media does not show up on screen unintendedly. If you place the cue at e.g. 10.000 and the next media starts at 10.000 it will surely be visible and it has to since it starts at that time.
  6. need help on setting multiple command to 1 string cue

    I would follow Morgan's advice and use ARTNET instead of the Kiss-Box protocol. WATCHNET is an ArtNet node and can send this directly into the Kiss-Box if you set this to ArtNet. With ArtNet it is no problem to send more than one relay at the same time.
  7. Install to M Drive?

    It is there, but it is a bit more hidden now. When the installer asks whether you want to install the NDI software you will see two tabs on the top of the window. The second tab allows to select a different drive/location for the installation. We always install WATCHOUT on a separate disk.
  8. Hi, You are programming the show on one production computer with a tier for the main display server and a second tier for the backup server and then you copy the show file to the backup production computer and run your show? Did you turn the unwanted outputs off in each system, i.e. the displays of the backup system are turned off in the main system and vice-versa? Are both display servers identical? What sort of graphics card do you use and how many outputs on the graphics card? If you use DP>DVI/HDMI adaptors, are they active or passive? Do you see any error message on the production software when the backup server restarts WATCHPOINT by itself? There are a few situations where the WATCHDOG of WATCHPOINT would restart a server: - when the display configuration changes (EDID information changes due to bad cable, wrong adaptors, flaky input, bad CAT or fibre extenders,...) - hardware issues on the display server - software or codec problems on the display server I would further recommend to change the name of the backup show file and use a separate network switch, especcially when you have two complete systems anyway. Switches are cheap and you can isolate the WATCHOUT timing signals of both systems.
  9. Network recognizing on Display Computer

    Sounds strange. I would try to isolate the problem a bit: a) take WATCHPOINT out of autostart and check what the network card is actually doing. You will see in the little icon that it is still searching for the network connection, but you can open the network settings and check how long it really takes until the network is stable. Once it is stable, start WATCHPOINT and check whether it then shows the IP address without further delays. This should give you an indication of where it consumes too much time. If the network card takes too long to establish a connection, you should check that the driver is working correctly or check for newer drivers. c) Check the communication speed of your network card? Does it establish a 1Gbit/s connection or maybe less? d) Check the cable. Is it working correctly? Is it fully plugged in? e) Try another PCIe slot. Same as before? Hope it helps to narrow down this issue.
  10. Network recognizing on Display Computer

    Another point to look at might be the registry. Since you probably did not physically remove the broken network port, Windows will most probably still know the IP settings of the port. If you now add a new card and use the same address, it might lead to address conflicts in Windows. If you still have access to the settings for the old broken port, try to set this to automatic address polling (DHCP) and try again. Also you could try to disable the broken port in the network settings. It is always important that the display computer has only one network port. All others should be disabled.
  11. Hi, We are using the WX7100 model in our current rental servers and for customer builds. It works fine and only needs one slot. The only issue you might have is that it will not play more than 3 outputs with 4K when the OS is Windows 7. This is a known bug of AMD and is related to all AMD Fire Pro and Radeon Pro cards. We do not use any consumer cards due to the lack of support and the risk of rather short product cycles. Greetings from Berlin! Rainer
  12. Aux Timeline Fade up problem

    I've done a lot of tests with 6.2.1 and also our Academy Training is using this version. There are many opacity tweens in that show. They all work as expected. Can you give us some more details on the system you're using. Hardware specs, Windows version, other installed applications which might interfere? Best regards
  13. Management of cast members in Watchout

    Hi callum, Thanks for the update on this. Conditional layers are actually a very good way to influence the playback of WATCHOUT. BTW, it also works with control cues in a conditional layer which can be a solution for leaving a loop in a timeline or change the bahaviour of the show completely. Best regards, Rainer
  14. Can I divide each 4K output in four 1920x1080

    Hi all, It's getting a bit off-topic here, but in reality a lot of people are using the alignment inside the projectors and not in WATCHOUT or other servers. The reasons for this are: - the projectors often do it with 10/12bit colour depth, which can lead to better overlaps - they use a seamless switcher / scaler in between WATCHOUT and the projectors And some of the larger event projectors actually have a setting for black level correction built in, e.g. those of Panasonic. This black level correction will make everything more grey of course but will hide the overlaps for dark content. To enable this feature the projector also needs to do the overlap internally (to know the exact overlap). Best regards, Rainer
  15. Display Computers Out of Sync

    Hi Jim, The best is always to make the setup as simple as possible to start with. This means, take your production computer to the display side and start with the two identical computers. Ideally skip the extenders out for this test too. Are they running in sync? Then add one component at a time and test again..... The Radeon cards are consumer cards and will never be framelocked (genlocked) which means, you will see a slight variation between the outputs, probably in the range of 2 lines of a 1080p picture. Are the CAT-5 extenders identical? CAT extenders are one of the main causes for support calls. Rainer