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  1. I use a SOME data provider who also provide a visual HTML based animated presentation module. It al runs as a webpage on standard HTML protocols. I just realised that the Dynmic Image(DI) server doens't support mp4 video, or is it because it nedds a special encoding? I have an example here: https://gfx.tv2.dk/images//SPREDFAST_GFX/BG_LOOPS/SPREDFAST_TEST_1.mp4 Try and paste this link directly into the "Open URL" option on DI. My problem is that it has to be mp4 to work. I have tried to run it through most of the basic browsers, and ot runs fine. Any ideas why I can't get it to work with the Dynamic Image server? Best regards Christian
  2. MP4 AVC1 support?

    Hi, I know Watchout handles h264 decoding natively, but I have been told this is not true for "AVC1" type files. It seems to be the case that Adobe Media Encoder now only encodes mp4 files as AVC1 . (Confirmed by checking codec details in VLC, which reports codec type H264-MPEG-4-AVC (part 10) (avc1) , and also in quicktime player, which reports codec type as "AVC Coding", rather than "H264") Is there indeed an issue with native support for AVC1 type H264 files in Watchout? If so, does anyone happen to know how to get current versions of Media Encoder to encode MP4 files with a different media subtype, without any restrictions on frame size? thanks
  3. Is there a way to get media thumbnails to appear for mp4 files in the media window? I can see them for mov and still image files, but most of the time we render to mp4 due to easier support for more file specs, and it is difficult to work without being able to see thumbnail previews. any advice would be greatly appreciated! thanks
  4. Hi, When rendering files with the h264 codec, does it matter whether they are Quicktime files (mov extension) or mp4 files (mp4 extension)? Will Watchout use its native multithreaded decoding methods in either case, or will this only be done if the extension is mp4? thanks
  5. Morning! i'm seeing a new problem with our Watchout 5.5.0 installation. i've been given an MP4 video using AVC codec (i ahve details from mediainfo app, if needed). when running WOProduction on my desktop, it loads and runs. i push it to a fresh installed computer and the Display software will crash when i attempt to load the show. when i run WOProduction on that computer and attempt to add the video into the timeline, Production crashes back to the desktop. i can play the video back just fine from the problem-computer's desktop using built-in windows media player or VLC. i test-installed VLC (2.2-something) and one of my codec-packs (K-Lite-Codec v995). that computer had Qucktime 7.5 and now has 7.5.5 (newest?) on it. still crashes. any ideas? is there a way to 'force' WO Display to use Windows Media Player to playback files (i thought it did that already on windows). any help is appreciated. thanks, Matt Brownell
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