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Found 1 result

  1. I am experiencing an issue with a WO system that I am programming. The image that is outputting from the graphics card through 2 blended projectors randomly goes black. Usually this stays for 3-10 seconds and then the image returns. This only has happened on 1 projector at a time. System Specs: 2- Barco RLM W12 (1920x1200) Projectors using both DVI outputs on the Graphics Card. 1- Computer monitor (1600x900) using the Display Port output WO 6.1.4 Windows 7 (display computer) Windows 8 (production computer) Graphics card: AMD Radeon R9 390 Gefen DVI over cat5 extender to projectors and monitor. Troubleshooting so far: Swapped the Gefen Dvi over cat5 extender with brand new units. - problem continued Swapped the cat5 cable - problem continued Swapped the DVI outputs on the graphics card - problem moved to the second projector. (This tells me that the problem is in the computer??) Continued troubleshooting: My next thought is that the multiple resolutions support now in WO 6.1.4 might be causing some problems? 1- Swapping the monitor with a 1920x1200 resolution 2- Swapping the graphics card 3- Using the HDMI output rather than both DVI ports Any thoughts or advice would be appreciated. Thanks!
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