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Found 11 results

  1. We've been having issues with Art-net coming from Watchout going to our projectors. It started when we had two projectors on different universes. We were advised that we should consolidate them to a single universe due to some issues with how Watchout handles Art-net output. To make sure any potential issues were minimized, we addressed both projectors to Art-net Universe 1, Address 1. Later today, we had a failure on the main machine, so we switched to the backup. I tested DMX as soon as we switched, and it worked. A few minutes later, it did not. Once we got the main back up and running, we tested DMX, and got no response. We tried opening another showfile with a known working DMX output, and got no response from the projectors. We closed that show file and tried DMX again from our real showfile, and got no response from the projectors. I changed the output to Universe 1 Address 11, just in case I'd lost my mind and changed the addresses without realizing it. The projectors obviously didn't respond. I changed the address back to 1-1. It started working again. After that, we came up with a theory. We'd been pushing the showfile from main to backup, opening it, editing the display IPs, then taking it online. What we tried was saving it on the new machine before taking it online. We suspected that some data about the machine was being stored in the save file, and until it is saved on the new machine the output is corrupted. That didn't work, but we got some good data. DMX didn't work on the backup after the failover, but it worked after we edited the DMX address and set it back. Then I saved, closed, and re-opened the file on the backup and it didn't work. Editing and resetting the IP address made it work again. I have two questions: A: Is this a known bug? B: Is there a way we can solve this problem? I'd prefer not to have to have our operator edit the show file every day.
  2. Hi Everybody, I have some Elation colour chorus lights and I want to control them from Watchout over the Artnet protocol. But the lights doesn't react on any Watchout DMX output. The lights are Artnet ready. I can control them from my laptop with other software, without any controller only my network, the light and my laptop. But I can't get watchout to control them. I'm sending the DMX outputs over the same universe. Does anyone got a solution for this problem? Kind regards, Ryan
  3. Hello, I have 102 DMX lights that I have setup to be controlled using Output Tasks. I am using dmxLAN Node 1s on Artnet. I can control all lights with no problem. My issue comes in when some groups of lights (in example, hallway lights) needs to be continuously turned on. When I play the next output task (another set of DMX channels), the current running task/lights will flicker OFF for 2 seconds before it goes on again. In a nutshell, say, DMX 1 and DMX 2 will turn off for a while when i turn on DMX 3. But DMX 3 wont turn off when I play and light that has a lower DMX value. I hope i made sense. Here's a test visualizer I have done to explain this issue further: Is this a known issue within Watchout or do i need to look at other hardwares that might be causing this issue? Hoping to get some thoughts on this. Cheers.
  4. Hello, I work with watchout 5.5.2, i like to control light directly with my watchout. I like to control a Robe Cyclone directly by artnet. I can sent de DMX channel but the situation of the robe does´t change before 3 seconds more or less, i dont understand this delay. If i send the dmx chanel with other software (qlc+) it works properly. And if i put a fade 0 to 100 in the time line, its dont work, it wait to dont recibe changes to do the last position. I need to configurate something in a watchout. I have conected a manager and one display. thanks and sorry about my english.
  5. Hello Am I correct in saying that artnet can only be output from the production computer? Is there a way of forcing the display computer to output the artnet rather than production? I am wanting to take the production PC out of the system and run the watchout show via the display cluster protocol, which is working fine at the moment minus the artnet connectivity. Any input (or indeed artnet output is welcome!) Regards.
  6. Hello, I am consulting this problem with support already, but as we can not find the problem solution/source, I want to ask here if somebody has encountered same problem or will have some idea how to solve it. We have system with one production computer (watchmaker version 6) and two watchpaxes 2. Production computer also controles light over ArtNetDMX. It works just fine. Problem is whan we switch from watchmaker to watchnet. Videos are playing just fine, also pj link commands work, but the artnetDMX doesnt work at all. -------------------------------------------------------- We have tested the network. There is around 200 artnet packets/sec when useing wachmaker and not a single one is comeing out of cluster master watchpax when useing watchnet. -------------------------------------------------------- Here is the procedure we do when switching from watchmaker to watchnet: A) I prepare the show in watchmaker - Just with one image (on layer2, main timeline) and one DMXoutput (on layer1, main timeline). I upload this to watchpax by going online and test it - it works with watchmaker like a charm. Than I go offline and switch watchmaker off. C) I switch on watchnet (on the same computer where the watchmaker was) and I choose Subsystems, add the cluster and than power the watchpax off and on. And than I check if the show is there (by the i button on the subsystem page). D) Than I go to script page and make script out of: ClusterLoadShow (with the force reload) wait (1 sec) TimelineControl Than I ran the script with "Run the script" from the main menu. E) I can see that the picture is projected from watchpax as expecetd, but the ArtnetDMX doesnt work. Thanks for any ideas how to solve this.
  7. nicdifo

    Artnet record and play

    hi there with release 5 can i record one by one 110 universe and then play all together? or its too much? how many artnet layer is the limit? thank you for your help best regards
  8. mayunta

    PROBLEM WITH DMX OUTPUT

    Hello, I need help with a problem I have at the DMX output watchout. When one of the channels is fading out to zero, on another channel there are small variations in level. I tried with change channels and is still happening. The equipment used is: Watchout 5.5.2 DMX Interface Enttec ODE (firmware 2.3) I have reproduced the error because my client also happens in your installation. I have a video with error and photo settings. I can mail the test file and video. Thank you.
  9. Hi, I'm working on a production where they are thinking about triggering Watchout from a GrandMA 1 for their shows. They are already running a lot things on Artnet and since network is so convenient they would like to use Artnet instead of MSC. Now because they have a lot of artnet already going out on their lighting network I would rather keep that separate from the Watchout network. So is there a way to use 2 NICs on a production computer? 1 to talk to the display computers and one to monitor and send the artnet triggers to the Watchout Production software? Or Do I need a piece of software or hardware to transfer the information from one network to the other? Thank you.
  10. Mip

    Watchout 5.2 Artnet

    What am i missing? I´m trying to send DMX over Artnet to an Luminex "Ethernet DMX4 MKII" Network Node. But the Node doesn´t forward any Data shown by an DMX-Testing Device. I made the configuration in the Preferences and created an DMX Output and put it into the timeline. Both Devices have the same Artnet Universe. So far so good. Theres an HP ProCurve Switch between Watchout and the Luminex Node. Watchout creates Artnet Packages, seen by a Network Sniffing Tool. Theres also a Luminex Software Control Tool installed on a laptop, witch shows me, that e.g. DMX Channel 2 gets the correct values i created in the timeline. But all the other 255 channels are also getting any values, shown by a weird blinking in the Software.... Any hints? Thanks for your help... Mip
  11. Neil Stratton

    Avolites Lighting desks

    Hi all-does anyone out there have any experience of using Avolites desks with Watchout to trigger via artnet? Do they require a personality and if so does anyone have one available? Much thanks Neil
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