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  1. FYI I recently installed the latest upgrade to Adobe Encoder version 12.1 and realized immediately many of my codec and settings went away. Particularly the HAP settings. I tried reinstalling the HAP Encoder with no change. I downgraded to version 12 and all the codecs returned. I think this is the frustration with Adobe updates. They can destroy your productivity with a press of a button. I thought it would be good to let people know.
  2. HAP Version

    Hi All Can someone please give me a definitive answer at to which version of HAP works with 6.1.6 when creating content? I have been told to use v9 by some people and v12 is ok by others. Thanks in advance Nev.
  3. HAP choppy playback

    Hello, We have been facing a problem with HAP playback. Sometimes, the playback is not smooth (choppy) randomly under the exact same circumstances (the same PC, video file, position in timeline etc). Some facts: We usually use After Effects to encode videos into HAP. Once a video starts, it either works perfectly fine until the end of it or runs choppily until the end of the video. The problem occurred in several different events with different video files. The most recent time we faced this problem we were running 2 videos each with resolution of 3338x1920px. With the WO display have 4x 1920x1080 outputs. The problem happened with 2 different Display WO with almost the same hardware. Display WO specifications (Tweaked as recommended by Dataton): Motherboard: ASRock Fatal1ty X99 Professional Graphics card: FirePro W9100 Processor: Intel Genuine @2.00GHz 18 cores Disks: Samsung EVO 850 240GB (Windows) - Samsung EVO Pro 950 M.2 512GB (WO + Media) RAM: 16 GB DDR4 1600Mhz (1 chip) OS: Windows 7 Professional - Service Pack 1 WO version: 6.1.6 Case: Very good ventilation Looking forward for your collaboration
  4. Hap codec v9 not working with Watchout

    Hi, We just noticed that the latest release of Hap codec (v9) seems not to work with Watchout. Videos encoded with v9 produce either black or blue frame. Videos encoded with version 8 work just like expected. Encoding was done in Adobe Media Encoder CC2015 (9.2.0.26) on Mac and PC. Can anyone else confirm this? Pertti Jääsaari Bright Finland
  5. Hi guys, Was wondering if anyone has experience using HAP as a codec within Watchout, particularly if hardware accelerated decoding is supported? I've noticed this on the Watchout 6 features page and the codec itself looks very promising. Although I see the limitations in hardware accelerated decoding, it could be very useful for some projects where primary considerations are a high / lossless bitrate and excellent performance. Experiences anyone? Floris
  6. We have discovered an issue playing back some content. After running a show for a while, some of the media renders as green on both the Display computers and the Production computer in Stage preview. Once this begins on one piece of media, it starts to occur on others as well. A reboot of the computers resolves the issue, but it is not consistent on the amount of time after which it occurs. All of the media being used is either HapQ or Hap Alpha. Resolutions are 1920 x 1080. During the moment that the problem happens, there are 6 layers of video running. This is an issue that we have seen before with h.264 files, but not yet with Hap. Do you have any suggestions? Thanks, Michael
  7. h.265 ?

    Hi all, I searched the forum but couldn´t find an answer: Doese WO6 support h.265 ? Thanks in advance....
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