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Found 2 results

  1. Playground

    Watchpax 20 dropping audio.

    Hello I am experiencing a strange behaviour on watchpax 20s. I have 2 (main and back up) feeding a 4K wide LED wall and Audio is playing from the watchpax 20. Its for a large Trade show Booth where the show runs all day for weeks. We do have a Production computer still connected rather than leave the watchpaxes in a standalone mode. (this also allows us to make changes and updates if necessary) After an undefinable amount of time the video sequences loop but audio drops. Meaning no audio is coming out. A restart fixes this issue but the point of using the watchpaxes was that we hoped it would run all day everyday. All videos are separated from their audio track and they are in sync. Any thoughts Ben
  2. paolomarchetti

    Kensington lock on Watchpax 20

    Hello everyone, I just bought a Watchpax 20 and I'm touring with it and a laptop. Fantastic performance, besides my back thanks a lot. I found a strange problem when I attempt to fit a Kensington lock: I've not enough room and this operation makes me move the power connector so that the unit switch off, even if I put the max. care on it. If I connect the Kensington before the power connector, I'm not able to plug the power connector itself.i Luckily all this happens during the rehearsal, but it makes me wonder if is a problem of mine, due to the connector of the power supply I have, or if this thing has to be told to the designers of this product, so that they will improve for the upcoming units to be delivered, for instance moving the attachment of the Kensington aside. Please, look at the picture here attached. Thank you. Paolo Marchetti
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