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  1. Hi all, has anyone had an issue with Watchpax 4 where a large section of a particular display "jumps" up a few pixels (say 10 or so) randomly? At first I thought it was the (active) DisplayPort converters or cable, but after a reboot, the outputs swapped around so Display #2 now comes out of a different physical output (Weird? Related?) on the Watchpax (and projector and cables etc). So I'm fairly confident it's Watchpax/Watchout. Like I say, I'm really thrown by the fact the issue is now happening on a different projector/cable after some rebooting, with the display number being the only constant. I'm running v6.1.6 - it had recently upgraded from v6.1.5 as it is brand new. I'm reluctant to use v6.2 because other parts of the installation need to be v6.1.6 due to bugs in 6.2 with our multi-channel audio interfaces. Only content in the show is 2x .pngs for lineup grids. Four outputs (three rotated 90-degrees, one currently disabled because I'm not using that projector yet!). UPDATE - This is happening on two different Watchpax 4's with different content/setup etc. They came from the same batch. The issue is still on Display no. 2, but physical outputs are different.
  2. Hi, I wonder if Watchpax series will be compatible with ASIO to be able to have until 24 audio outputs. Thank you for the new 6.2 version.
  3. watchpax on 10Mbits

    Hi, Is it possible to set a watchpax 2 on 10Mbits without a manageable switch? We found a way, but after rebooting, it was set back to 100Mbits. maybe there is a que for the Autostart.txt? Any help is appreciated!
  4. Hello, I expect the answer to my question would be no, but I felt I had to do it. We know the way to recover a complete show from a Display computer, but there is anyway to do it from a Watchpax? Thank you.
  5. "Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key" One of my WATCHPAX computers stopped working and shows this error when it boots up. I understand this error needs to be resolved by changing the boot drive in the BIOS, but I have no idea how to get into the BIOS. How do I resolve this?
  6. Hello, I am consulting this problem with support already, but as we can not find the problem solution/source, I want to ask here if somebody has encountered same problem or will have some idea how to solve it. We have system with one production computer (watchmaker version 6) and two watchpaxes 2. Production computer also controles light over ArtNetDMX. It works just fine. Problem is whan we switch from watchmaker to watchnet. Videos are playing just fine, also pj link commands work, but the artnetDMX doesnt work at all. -------------------------------------------------------- We have tested the network. There is around 200 artnet packets/sec when useing wachmaker and not a single one is comeing out of cluster master watchpax when useing watchnet. -------------------------------------------------------- Here is the procedure we do when switching from watchmaker to watchnet: A) I prepare the show in watchmaker - Just with one image (on layer2, main timeline) and one DMXoutput (on layer1, main timeline). I upload this to watchpax by going online and test it - it works with watchmaker like a charm. Than I go offline and switch watchmaker off. C) I switch on watchnet (on the same computer where the watchmaker was) and I choose Subsystems, add the cluster and than power the watchpax off and on. And than I check if the show is there (by the i button on the subsystem page). D) Than I go to script page and make script out of: ClusterLoadShow (with the force reload) wait (1 sec) TimelineControl Than I ran the script with "Run the script" from the main menu. E) I can see that the picture is projected from watchpax as expecetd, but the ArtnetDMX doesnt work. Thanks for any ideas how to solve this.
  7. WatchNet ERRORs and more

    Hi All, I've been working with Watchnet Server and an iPad with very good results. However, I'm seeing at the server's log a few errors. First one is when powering up the system in the morning: (DATE/TIME) ERROR Worker task/Cluster/HoP/GetTimelines/2 IllegalState Cluster not ready Error in STARTUP Normally the log is showing this message albeit the 4 WatchPax in use are awake for long time ago. Also, as I'm using the same PC for both Watchmaker and WatchNet (one license) and running one of the applications at a time, server's log sometimes shows the following: (DATE/TIME) ERROR Worker WATCHPOINT/DMP_01.HoP Exception Connection error, An existing connection was forcibly closed by the remote host. I know is not ideal to handle both applications under the same license/computer but have no other choice at the moment. The 4 Watchpax are working with fixed IP address, and only one of them has the autostart script that way: authenticate 1 setLogoString "loading" delay 5000 load "HoP" wait This normally works fine but when changing from WO to WN it struggles a bit (even relaunching Watchpoint), is that normal?? By other hand, I'd like to know if WatchNet can receive any external command to i.e. send iPad panel to page "1" or "kill" all the timelines in case of a fire alarm has been activated. Is there any extended manual, tips, tricks or treats for the WatchNet application? Thank you Kind Regards Sergi Jover
  8. I am currently in the process of setting up a WATCHPAX unit to display two Network Video feeds from two separate PC sources using VLC Media Player's streaming functionality. I have successfully got the streams running on the unit, but after exactly 1 minute, the feeds freeze, and in order to start them up again I just skip to anywhere else on the timeline in Production. Has anyone else encountered this issue before and may be able to shed some light on where I might be making a mistake? My VLC Settings are as follows: Desktop Stream at 30FPS MPEG-2 256kb bitrate 640x360 (Transcoded on the PC) via RTSP. WATCHPAX settings: Unicast and Hardware Acceleration off and mirrored resolution settings. I can also confirm that playing the stream via another PC using VLC does not cause any issues. Your help will be greatly appreciated!
  9. Vote for WATCHPAX!

    Vote now! Dataton WATCHPAX is a finalist in the digital signage category (9) of the 2014 Sound & Video Contractor Most Innovative Products Awards and we'd appreciate your vote! Voting closes November 14 … https://www.surveymonkey.com/s/ZMLT9D9 Thanks
  10. Watchpax 2

    I need to know what is the advantage and disadvantage of this product? Also need to know the complete hardware specification like Processor? Video Card? Memory Card? Hard Drive Capacity? Need also a DVI capture card and video input card? Thank you Best Regards.
  11. Hi Everyone, Going to the Prolight + Sound show, Frankfurt, March 12 to 15? You'll find Dataton and Premium Partner Mediaservice Rainer Beddig in Hall 9, Stand C046 showing new WATCHNET, WATCHPAX and more… For more info on upcoming trade shows, check out the list at http://www.dataton.com/events Regards, Jacquie
  12. Hi, I wonder is it possible to integrate Live Video to Watchpax? is it the USB port can be act for input? iskdps
  13. Vote for us in the InAVation Awards!

    Hi Everyone, Dataton WATCHPAX has been shortlisted for an InAVation Award, category 3: Most InAVative Content Management and Playout Solution and we need your vote! Voting only takes a couple of minutes and here's the link to the voting page: http://www.inavationawardsonthenet.net/technologyvoting.aspx Thank you!
  14. WATCHPAX - autostart.txt - script

    This is the example autostart.txt script text-file from WATCHPAX. It can be used as a starting point for creating an autostart file for stand-alone start of a WATCHOUT Display computer or cluster. Please also see the 5.5.1 Release Notes : http://www.dataton.com/files/watchout/support/Release_Notes_5.5.1.html A script named autostart.txt, located in the same folder as the WATCHOUT application, will run automatically when the display software is launched. This can contain display computer protocol commands, which will then be applied automatically every time the software is started. A new "Edit Startup Script" command has been added to the WATCHOUT display software, accessible locally and from the production software (through the Remote Access command). This provides a shortcut to editing the startup command script file, which can be used to define initial settings for a display computer or cluster. This can be used to load shows automatically, and similar functions available in the WATCHOUT display computer protocol. A new "Re-launch" command has been added to the WATCHOUT display software, accessible locally and from the production software (through the Remote Access command). This is useful after editing the startup script in order to see the effect of your changes. /jonas autostart.txt ---------------------------------- ; ; autostart.txt ; ; This is an example script file on how to use different commands to control the ; start-up and other behavior of the WATCHPAX. ; ; To enable a command simply remove the semicolon sign at the start of the line in front of the command. ; To disable a command just add a semi-colon at the beginning of the line in front of the command. ; Please remember that you can only have one command on each line. ; ; See each individual command in the WATCHOUT User's Guide for more details. ; ; ------------------------------------------------------------------ ; ; This is a small example on a scrip that automatically loads and starts a show named "MyShow" ; ; Note: If the show contains of more then one computer then this script should only run on ; the computer designated as the cluster master and not on any of the other members of the cluster. ; The cluster master will automatically send the load command to all members of the cluster. ; ; authenticate 1 ; setLogoString "The show will begin shortly" ; delay 5000 ; load "MyShow" ; wait ; run ; ; ------------------------------------------------------------------ ; ; These are some examples on how to set a fixed IP number on the WATCHOUT computer. ; You only need to run this script once. After that the WATCHOUT computer remember the ; last set fixed IP number. The fixed IP numbers is shown in the start-up screen under ; the WATCHOUT 5 logo. The IP number inside the parentheses is the DHCP/link-local IP number. ; Remember that you always need to authenticate to level 2 before you try to set the IP number. ; ; Example: Set the fixed IP number to ; ; authenticate 2 ; setIP ; ; Example: Set the fixed IP number to with the network mask ; : authenticate 2 ; setIP ; ; Example: Remove the fixed IP number and restore the WATCHOUT computer to use the DHCP/link-local IP number. ; ; authenticate 2 ; setIP ; ; ------------------------------------------------------------------ ; ; This is an example on how to enable a serial port for use with the Dataton WIRETAG. ; ; authenticate 1 ; serialPort true COM3 ; ; ------------------------------------------------------------------ ; ; These are some examples on how to enable the WATCHOUT computer to synchronize ; the main timeline to a external LTC (SMPTE/EBU) timecode source. ; ; Example: Enable timecode format EBU 25 fps (2) ; ; authenticate 1 ; timecodeMode 2 ; ; Example: Enable timecode format SMPTE 29.97 NDF (3) ; ; authenticate 1 ; timecodeMode 3 ; ; Example: Enable timecode format SMPTE 29.97 DF (4) with an offset of +1 hour ; ; authenticate 1 ; timecodeMode 4 "01:00:00.000" ; ; Example: Disable external timecode control ; ; authenticate 1 ; timecodeMode 0 ; ;
  15. Hi all, just to clear things up: WATCHPAX needs an ACTIVE MiniDP to DVI/VGA/HDMI-adapter, passive will not work. HDMI output can be achieved through adding a passive DVI->HDMI converter to an ACTIVE MiniDP to DVI adapter. /jonas
  16. Watchpax User Guide?

    Hi, I'm testing out a new Watchpax unit and was not given any documentation with it. I can only find marketing material on Dataton's website. Do you have a User Guide/Manual for the Watchpax? For example: -Default resolution is 640X480, how can I change it to 1280X720 or 1920X1080? -how do I delete a few files on the Watchpax? I will be testing many different clips and once I'm done I'd like to clean up everything that's not current. Best regards, David.
  17. PALM Expo 2013, India

    Heads up! PALM Expo takes place next week, May 30 to June 1, at the Bombay Exhibition Center, Goregaon East, Mumbai, and you 'll find Dataton at stand J17-24. On the stand, we'll be showcasing WATCHOUT and WATCHPAX as well as running WATCHOUT Academy Basic skills sessions each day. You can see WATCHOUT in action at the Palm Integration booth, too. http://www.dataton.com/events WATCHOUT Academy Basic skills schedule, stand J17-24 May 30: 4:30 pm May 31: noon, 3 pm, 5:30 pm June 1: noon, 3 pm
  18. Museums + Heritage Show, London

    Hi, Just a heads-up that Dataton is exhibiting at the Museums + Heritage Show in London, UK, this week. You're welcome to drop by stand D7 where we're demonstrating a real-life PICKUP audio tour as used by Scandinavia's leading photo forum, Fotografiska; our new WATCHPAX media player; and sound sync between PICKUP and WATCHOUT visuals. Dates: May 15-16. Venue: West Hall, Olympia For more info on the event: www.museumsandheritage.com/show Regards, Jacquie
  19. Vote now!

    Hi Everyone, Time to get voting if you haven't already done so! The voting for Rental & Staging closes TODAY and we'd really appreciate your vote (and family and friends' votes too!): https://nbmedia.wufoo.com/forms/the-infocommrental-staging-new-product-awards/ Best Show Control: Dataton WATCHOUT multi-display software Best Digital Signage Product: Dataton WATCHPAX solid-state media player The SCN Awards voting closes on May 5: https://nbmedia.wufoo.com/forms/2013-scninfocomm-installation-product-awards/ Most Innovative AV Control Software/Hardware for Commercial Installation: Dataton WATCHOUT Most Innovative Digital Signage Player Product: Dataton WATCHPAX Thanks!
  20. Hi! Pretty crowded at the stand when we showed WATCHPAX for the first time. Second and third Images show the new WIRETAG and WATCHPAX below a display. Here is more about WATCHPAX. And WIRETAG. Regards Jan