Member Heiko Petersen Posted September 29, 2017 Member Report Share Posted September 29, 2017 Hello, i have 4 Zotac EN1070K mini computer, all with Windows 10 Creators, everything tweaked, alle drivers, Windows activated, totally the same. On one of them i can install every Watchout version (6.16, 6.2b), running fine. On the others, no codecs will we installed with the Watchout installer. Every video i put in, is detected as a sound file. What is going wrong? I am working on that %^&* now sind 2 nights and it is so annoying. Is it possible, to install/register all the Watchout codec manually? Or do i have to modify the registry? Pleaser, i need the computers today!!! Thanks 0 Quote Link to comment Share on other sites More sharing options...
Thomas Leong Posted September 30, 2017 Report Share Posted September 30, 2017 Only time I had this problem was with .wmv files, not other file types. This may seem unrelated and counter-intuitive, but it worked for me and my wmv files were eventually read as video files, not sound files. Control Panel > Realtek HD Audio Manager (or whatever audio chip comes with your motherboard) > i (for 'Information') located in the corner of the panel > and tick 'Disable Front panel Jack Detection'. Thomas Leong 0 Quote Link to comment Share on other sites More sharing options...
Vollmers Posted September 30, 2017 Report Share Posted September 30, 2017 Sounds really weird. If I was stuck in the same situation as you are, I would make an Acronis image of the good computer, and then use that image to clone the others. Faster than wasting time on an annoying. Please update your post, if you find the error. Best regards Christian 0 Quote Link to comment Share on other sites More sharing options...
zackboyd Posted September 30, 2017 Report Share Posted September 30, 2017 I've seen that before. It's always indicative of an incorrectly encoded video. Wanna post a screenshot of the encode settings you're using? 0 Quote Link to comment Share on other sites More sharing options...
Member Heiko Petersen Posted October 4, 2017 Author Member Report Share Posted October 4, 2017 Hello guys, thanks for reply, but the bug is another. What we could see is, that Watchout is installing properly, no error-message, but all video-files are recognized as sound files. When i install other software, that brings video codecs, Watchout starts to use this codecs. So, Dataton support told me how to install the codecs for Watchout manually (like the installer does) and suddenly, everything is fine. However, it never happened to me with my other, different computers, it is just a thing between this Zotak EN1070K and Windows (doesn´t matter if 8.1 or 10, clean install or totally tweaked). Weird, but installing the codecs manually is the workaround for this problem. Thanks Dataton support, and have a nice day. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.