We are having problems with the output of the Watchout display PC. Our setup is as follow:
1 Watchout Production PC and 1 Display PC processed by Martin P3 Processor.
The two P3’s are not receiving the signal from the Display PC. At startup the PC startup sequence appears on the output video wall and in the P3 user interface, then it jumps back to the No Signal screen.
All lines have been checked and the signal is running uninterrupted. The only irregularity I could find is when opening the WATCHOUT software it says Licence Key Not Found. When I try and open a show file the Program is Not Responding box pops up.
I have a Key Installer .exe on the Display PC, the complication is that the only way I can operate the Display PC and see its windows display is if I start it up in Safe Mode and Windows in Safe Mode does not allow me to run the .exe. When starting the Display PC in normal Windows operating mode I can’t operate it in its Windows interface. I have used multiple monitors and outputs from the back of the PC to no avail.
Does this sound like a license key problem?
How can I access the Windows interface when the PC is running as normal?