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#1 Myngus

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Posted 11 January 2018 - 03:13 AM

Hi,

I'm using WO 6.2.

I can transfer files on my network from drive to drive nice and fast.

I can trigger my show without any issues.

However, when I take WO online, or do an update it takes exactly 12 seconds for the display machines to respond.

I have plenty of HDD space available on all display and production machines.

 

Display machines are:

Win7 64bit

12 core Xeon

10gig NICs

Raided Flash Drives

Network Switch is Netgear XS716T.

 

Production Machine is similar spec.

 

Anyone had this issue before?

 

cheers

 

James

 



#2 jfk

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Posted 12 January 2018 - 02:38 PM

I am not sure what you are asking here?

Are you concerned it takes to long to go online?

 

When WATCHOUT goes online,

it checks every file in the show to determine if there has been any changes

between Production and Display.

Granted, it only transfers them if needed, but it still takes some time to 

determine that need.



#3 Myngus

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Posted 15 January 2018 - 11:28 AM

sorry mate, should have explained my self better.

When I go online for the 1st time, it takes time to transfer and cache. that's normal. but even if i make no changes, and go on line for a 2nd time, it still takes minimum of 12 seconds to update no changes.

does it scan the whole file system regardless, even if i've made no changes?



#4 jfk

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Posted 16 January 2018 - 03:01 PM

sorry mate, should have explained my self better.

When I go online for the 1st time, it takes time to transfer and cache. that's normal. but even if i make no changes, and go on line for a 2nd time, it still takes minimum of 12 seconds to update no changes.

does it scan the whole file system regardless, even if i've made no changes?

 

Yes, it must in order to determine if any new transfers must be made.



#5 JJ Myers

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Posted Yesterday, 02:31 PM

Do you have any lengthy timelines? As in, is your main timeline, compositions, or tasks longer than 1-2 hrs? I have found that to be a culprit of unusually long updates. I once had a show where they wanted some projection mapping within a tent to reflect a sunrise to sunset over a 6 hr party. So.... naturally I created a 6 hr timeline. When I went to take the show online to displays, they actually would time out because the update was taking longer than (what appeared to be) a hard coded time out in the software. I had to figure out another game plan. I have since made sure my timelines are always 1 hr or less.