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Problem audio loop 6.2.1


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#1 piccinaezio

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Posted 29 January 2018 - 10:39 AM

hello, I installed watchout 6.2.1 to solve the problem of the audio loop,

but there are still problems, the video runs regularly but the audio is heard only twice, the third disappears.

does anyone have the same problem ?



#2 ClaudioC

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Posted 29 January 2018 - 03:49 PM

Ciao Ezio,

did you try to install asio4all? It should solve your problem.

I'm going to contact you for better support.

Claudio



#3 mitreklov

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Posted 01 February 2018 - 06:16 PM

Hi,

 

I have just spent the past couple of days experimenting with version 6.2.1 and a variety of audio interface units to test how they work out.

 

I can confirm that there still appears to be a looping problem as piccinaezio suggests.

 

Files will freerun/loop 2 maybe 3 times then mute until the loop is triggered again. However the shorter the file the less problem of muting on loop. 

 

I also observed audio degradation, cracking and breakup which only appeared when cues were set to freerun/loop. This got worse the more files were played simultaneously.

 

Quality and muted loop problems persisted regardless of audio or video/audio format type, 2ch and multichannel. MP3, AAC, WAV were tried as well as different sample rates, same problem.

 

Tried various types of audio interface, MOTU, Sapphire, Dante Virtual Soundcard, Yamaha PCIe Dante Accelerator card all setup as ASIO devices all the same result.

Can't see how ASIO4ALL will help if I'm already using the ASIO drivers but willing to be corrected.

 

Also noticed some very strange channel mapping when using the MOTU units and audio drop out, although the latter is a known problem with some Intel motherboards and USB audio interfaces.

 

Any thoughts and suggestions welcomed.



#4 Nicolas Marino

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Posted 09 February 2018 - 08:36 PM

Same problem. Audio files won´t loop after 2 or 3 times . Tested with diferent audio interfaces (MOTU ultralite mk3 hybrid, Native Instruments Komplete audio 6, Yamaha AG 06, M Audio fast track pro) and in different computers (windows 10 server, windows 8.1 server and Mac pro Late 2013 server (Win 8.1 via bootcamp)). Also tested with different audio format types. 

I´m really intrested in using WO 6.2 feautures like NDI, but with this kind of issues It´s impossible migrate from 6.1.6.