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Watchpax 20 dropping audio.

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Hello

I am experiencing a strange behaviour on watchpax 20s.

I have 2 (main and back up) feeding a 4K wide LED wall and Audio is playing from the watchpax 20. Its for a large Trade show Booth where the show runs all day for weeks.

We do have a Production computer still connected rather than leave the watchpaxes in a standalone mode. (this also allows us to make changes and updates if necessary)

After an undefinable amount of time the video sequences loop but audio drops. Meaning no audio is coming out.

A restart fixes this issue but the point of using the watchpaxes was that we hoped it would run all day everyday.

All videos are separated from their audio track and they are in sync. 

Any thoughts

Ben

 

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