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operating system error -2147220927

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Im trying to play one clip of video that is mp4, with codec h264, and on the production pc its working but on display computer it doesn´t work. In addition on the message window  it´s showing an error, please find attached

Im working with 6.4 version and W7.

I can play this clip at display pc manually, but through watchout i can´t.

I can try to recodify file to hap codec, but in theory h264 must work, and there are a lot of costumers bring me normally this kind of files.

Anybody knows what are the reason and possible solution for this issue.


Thanks in advance


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