Member Rogier Tuinte Posted August 19, 2011 Member Report Share Posted August 19, 2011 Hello, We've a display computer with windows 7, watchout version 5, a blackmagic intensity pro and osprey 440 capture card. The display machine is online. When we jump to a live video cue on the timeline (both HDMI or one of the video inputs from the 440 card) it takes a few seconds before the feed is visible on the output. If we jump to other (non live video) media elements, the machine responds normal. Also when I press update, the live video feed on the output freeze for a few seconds. Once when the live video is active, it responds normal to opacity changes with an external input. Rogier 0 Quote Link to comment Share on other sites More sharing options...
Jonas Dannert Posted August 19, 2011 Report Share Posted August 19, 2011 Roger, This sounds like a support issue, file it at support@dataton.com instead. 0 Quote Link to comment Share on other sites More sharing options...
I Bert Posted September 23, 2011 Report Share Posted September 23, 2011 Hi guys, i have the same problem. I sent my issue to support like you suggested and i still haven't got any answers back. I was wondering if someone else got th esame problem and what was the solution or work around. thanks 0 Quote Link to comment Share on other sites More sharing options...
Goldie Posted September 27, 2011 Report Share Posted September 27, 2011 Having the same issues with the Intensity Pro card as well. 0 Quote Link to comment Share on other sites More sharing options...
Paul Posted September 28, 2011 Report Share Posted September 28, 2011 I have the same problem with DeckLink SDI 0 Quote Link to comment Share on other sites More sharing options...
Jonas Dannert Posted September 29, 2011 Report Share Posted September 29, 2011 Hi all, We've discovered an issue with capture delay, when Datapath AND any Blackmagic card, Decklink or Intensity OR even only the drivers for them, is installed at the same time. As soon as the Blackmagic hardware/software is uninstalled, capture seems OK again. This is under investigation at the moment. Just wanted to give you a heads up on this. 0 Quote Link to comment Share on other sites More sharing options...
streba Posted December 1, 2011 Report Share Posted December 1, 2011 Hi all. We use Datapath RGB capture card and Osprey 210 composite capture card. When we switch to live, we see delay. We have problem, that master computer freezes too often and only solution is testart master computer. Displays working correctly. Is it connected with issue writen above? Matej Streba 0 Quote Link to comment Share on other sites More sharing options...
Jonas Dannert Posted December 1, 2011 Report Share Posted December 1, 2011 As always, please post your WATCHOUT-version and hardware/software/driver/OS-specifications, so it's possible to answer without guessing. 0 Quote Link to comment Share on other sites More sharing options...
Dataton Partner Michael Posted December 2, 2011 Dataton Partner Report Share Posted December 2, 2011 when Datapath AND any Blackmagic card,Decklink or Intensity OR even only the drivers for them, is installed at the same time.As soon ... Please update if they will release any (beta) driver update that will improve this. Tx 0 Quote Link to comment Share on other sites More sharing options...
LiveMedia Posted December 7, 2011 Report Share Posted December 7, 2011 We sometimes encounter delays when jumping in the timeline. an easy solution is to place a video input on top of your complete show, decrease opacity to 0 so that the video signal is permanently shown inside your show - just invisible...just in case somebody wants a quick fix without having to wait for any driver updates... 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.