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About assafyosef

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  • Birthday 11/06/1976

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  1. hi, i have an almost similar problem in 2 old sites. the first one is 2 4k screens running mp4 loop movie. this is made with 6.2.2 version on win 7. it worked for nearly a year fine, and now it stuck after running 3-4 hours. the second is 8 1280x800 screens running a 8 mp4 loop movie. here only one screen is paused in a specific place in the movie and stay freezed until the other files reach to the start again. then it is synched until the same place in the movie. this project worked for around 2 years. running 5.5.2 version on win 7. what can cause this ? in both cases there was no change in the computer at all. the second computer is not connected to the internet. thank you, assaf
  2. thank you for your answer, i have ip control system where i can only send tcp messages. can you help me with the commands to move the picture to the sides, up and down ?
  3. hi, i have a system with watchout connected to a video wall screen. we have tablet to control the content via tcp commands ( gotoTime) my client wants to show 360 degrees picture and control it - is there a way to do this ? thank you, assaf
  4. here is a snapshot of the player situation. the setup is that : i have 2 3840x2160 screens from 1 computer , no geometric correction. the 2 screens devided to 6 parts of 3840x720. they play a movie in a loop i have 5 3840x720 virtual displays on which i have a second video loop. on a trigger, i pick one of those parts and show the virtual display instead of the main . when i'm online, the player show me only the main video and dont go to the virtual display
  5. this is what i get. happens when i try to play an aux task
  6. hi, i s there a way to go to standby and out of standby from the timeline ? thank you
  7. hi, i have a project with one screen and around 300 pictures . i jump from picture to picture through tcp commands gotoTime. the problem is when i send the same command it takes me to different picture every time. i use the main time line and it is hour and 50 minutes long. i use wo 6.2.2 what can be the problem ? thank you, assaf
  8. Hi David, thank you for your reply . if you can direct me with specific questions as i don't know what information to provide. assaf
  9. hi , when i try to update from production i get this error. what is it ? thank you, assaf
  10. hi, i have a project with 2 displays. computer spec : msi z270 mother board i7 r9 280x display card 256 ssd hard drive win 7 i followed the watchout recomendations for configuring the computer. when i update the presentation i get a lot of errors, and when i try to work with the production i get up to 3 seconds delay and the movies on the task start also with delay.attached the errors i get. i connected a straight network cable and disabled firewall on both computers.
  11. i'm working with 6.1.5 version is it ok to use it in mov ? i press add media then choose this file , and i see a square with >>> in the thumbnail
  12. thank you for your answers. i had the hap file under mov file. the watchout does not recognize the file . do i have to download the hap codec? if so, where can i find it ? thank you. assaf
  13. hi, i have a project for which i need 12 audio channels using wo 6 dongle. what hardware i need ? thank you, assaf
  14. hi, i have a new project with 1 computer , 3 fhd outputs. i want to play a backgound video, and on top of it i will have 11 areas to play an alpha video on trigger ( each area have a trigger, they can all work together ). what type of movies i need to ask for the alpha video's ? what are the recommended computer specifications for this to work well ? thank you, assaf
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