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Everything posted by Benoit

  1. Hi Add, Maybe the non standard resolution is the problem. Could you also try 1920x1080@50? Best, Benoit
  2. Hi Add, I let Morgan check with you. Tell me if you don't manage to fix it but Morgan is probably stronger than me. I personally prefer GenLock over frame lock for redundancy reason but it's supposed to work for both. Best, Benoit
  3. Hi Add, And you don't see any delay between different processor from the same server? How did you setup the s400? Can you copy the config screens? Benoit
  4. Hi Add, Yes, this is due to scanning and the only way I know to avoid this is to use an external sync generator (blackmagic have a cheap one), generate a 50Hz genlock and input it both in your S400 and in your LED controllers. Be careful, some LED controlers only support black burst and not tri level. S400 cards support both. Good luck, Benoit
  5. Hello, Medialon Manager implement this command for a while now so maybe you can ask a Medialon programmer to help you on this? Best, Benoit
  6. Hello, There is lot of way of achieving it! Maybe you could be more specific on what you want to do? If you talk about tracking, you can use BlackTrax to get the XYZ position of someone and move and trigger media depending on his position. You can also use 2D laser to react on a more simple (2D) detection. But also, you can consider using an external show control system (like Medialon Manager) to interact with many kind of sensors or protocol… My personal experience with Kinect is that the result and the user experience is always disappointing. It don’t works well with many users in the field of the camera, you need to be at a specific position to be correctly detected, the USB is not reliable when long cables are needed… But it’s cheap, probably cheaper than the solutions above and you can still find lot of camera on ebay. Good luck for your research, Benoit
  7. Hello, Watchout is not able to detect all types of timecode and sometime it guess wrong. Specially between the different SMPTE variant. I think it's SMPTE-30 that is not technically possible to differentiate from SMPTE-NDF, anyway, putting the right type of timecode always help. Is it the Medialon that generate the audio timecode? Because, if yes, you can also use a Medialon timeline with positrack and it will work the same using only IP. Best, Benoit
  8. Hello Ryan, This issue is often when you mix output frequencies (which should be the same). My guess is your 1920x1200 is at 59.94 while your 3840x2160 is 60. An easy try is to switch to 1920x1080 which is normally 60 also and it should play fine... Best, Benoit
  9. Hello Alexey, Please remove Apple Software Update and tell me if you still have the issue. Regarding the many instance, you should have one Watchout instance and one Watchpoint instance for each output so it seems your server has 4 displays... Regards, Benoit
  10. Hello Alexey, We've already seen that. Can you post a list of the app shown in the add/remove program menu? Regards, Benoit
  11. Hello Michael, We already did some interactive projection with a radartouch like system. You can have a look at some projects on our YouTube channel : https://www.youtube.com/watch?v=Xh0WmL9CGag https://www.youtube.com/watch?v=LRkYMUi_8MI Our system is based on the same kind of hardware than radartouch. It works great to start and stop tasks, it works well to move objects (but there is no inertia), it doesn’t work with pinch and zoom because the sensor is not enough accurate… The system integrate with Watchout so you don’t need programing skills. Send me a message if you want more information. Best, Benoit
  12. Hello Kanalin, I think the NDI Connect Spark use NDI|HX which is a bit different than NDI. You need to install the NDI additional software to make it work. Best, Benoit
  13. Hello Luminal, I've already seen some projectors with an inclination sensor to change the trapeze depending on the position of the projector... We've removed the option in the projector menu. Good luck! Benoit
  14. Hello Kai, We have a 3rd party software named "Touch'In" that can forward TUIO to Watchout. Mail me if you're interrested to know more about it. Best regards, Benoit
  15. Hello Hugo, Call me when you want to discuss your issue: +33631505778. Best, Benoit
  16. You can create an html page that play video with html5 <video> tag. Benoit.
  17. Really looks like WP1. There's only one miniDisplayPort? Can you send picture of your DP dongles also? And maybe try other one? Rgds, Benoit
  18. Hi Franz, Is it a Watchpax 1 or 2? With watchpax 1 you need active miniDisplayPort dongles. Else can you remote control your unit from the production computer? Regards, Benoit
  19. @DavidPatrick, and the Dynamic Image Server? Since 6.2 it's suppose to work well with videos...
  20. Hi DavidPatrick, Just a stupid question and I’m curious: Watchout is a media player and it's totally designed to play video, so why do you want to use an other software to play video and stream it to Watchout? I had tested the streaming from VLC in NDI but just for geek testing purpose. I don’t see why you could need it... Best, Benoit
  21. Hi PierreLuc, I use TCP habitually but it should be the same in UDP: gotoControlCue "Cue2" false "Timeline 1" gotoControlCue "Cue1" false "Timeline 1" Best, Benoit
  22. Hi Pierre Luc, These kind of errors often come from the network. Can you describe your network set up please? Do you have other system running on the same network? Kind regards, Benoît
  23. Hello Pierre Luc, If you open the specification window of your virtual display, did you check "Media preview : High quality"? Best regards, Benoit
  24. Hello Mindopera, Why do you pause the main timeline? You can set a 10mn live cue in the main timeline and in the aux timeline triggered by the udp message you set a control cue that jump the main timeline at the end of the 10mn live cue. Benoit
  25. Hi Raphael, Unfortunately no, it will not work. There is a limit of 6 displays per GPU (it seems to be a Windows limit, not sure why…). So if you plug 2 of your MST hub on your GPU, you will be only able to activate 6 displays. An other option is to use video processor to split one video output. For example the Datapath FX4. There are 2 down side of this: - First it’s much more expensive than a MST hub - Then it will limit the warping feature of Watchout Best, Benoit
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