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TedCharlesBrown

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Posts posted by TedCharlesBrown

  1. Interestingly - the production backup machine had a faulty power supply. Removing this from our rack (which was full and very hot) has given the rack more airflow. We now have a backup laptop networked in.

    Going back and testing the bugs I was having, Watchout appears to be more stable (even on the main production computer that has not changed). I was watching task manager before and it didn't seem like the computer was overloading. Now, it seems that the computer might have been thermal throttling - causing system issues.

  2. Hello, I am using computers from 4wall - built by showsage. We are in communication with them but are unsure if it is the computers or Watchout 6.5.

     

    Has anyone else encountered these issues?

    -Compositions crashes both production and backup "Display computer dissapeared".

    -Going online via TCP command causes network loss.

    -TCP connection sometimes disconnects - unchecking and checking TCP control resolves this issue.

    -After the production computer crashes, Watchout gives multiple warnings after changing any preferences - "Are there multiple instances running?"

    -Complicated Aux timelines crashes production computer.

    -Aux timlines sometimes don't output video, NDI does not work at all from Aux Timlines.

    -Standby causes loss of connection to the display computer

    -Going from thumbnail to best preview crashes production computer

    -General unstability

     

    I have detailed these bugs both on the Dataton helpdesk and some on this forum. Has anyone else experienced these? I just programmed a show with different hardware, on 6.4.1 and am doing nothing different.

  3. Hello, We are experiencing glitches in our system that may or may not be in Watchout - just trying to check all ends.

    I am using virtual displays in a 10 second composition that is looped for the duration of the show. In the past I have seen weird issues with looped compositions and I was wondering if anyone else has seen this as well?

    The show I am using this on has 4 display computers feeding into an LED wall. I used 3 virtual displays to span the wall. The glitch we are experiencing is a periodic "flash to black" of one of the rasters inside the virtual display. The virtual displays cover more than one raster so this leads me to believe that it is not in Watchout, however I am still curious about the effectiveness of looping a composition.

     

    Thanks all. 

  4. Hello!

     

    I am running into a possible bug in Watchout 6.4.1 where a pre-loaded video freezes when it is fading up.

     

    Running a video before it, preloading the next clip - fading up that cue causes an inconsistent freeze. It seems that it only happens when I am manually pre-loading. The clip that is having the issues is free-running and looping.

     

    Thanks!

  5. Hello!

    I am running into an error while playing back HAP files. The HAP file will not play in the preview window, but it plays successfuly on the display computer. This is allowing us smoother playback but it is now more difficult to edit.

    The error I am running into is "From video 'file location of media folder of media list' Error: Unable to render DS video"

     

    There are no external HAP drivers downloaded.

     

    Thanks!

  6. Hello,

     

    Was just playing with the 3D projection mapping tool. I see that sometimes when I map it to an object, the actual projector gets lost in 3D space and I am unable to find it. Is there a way to "gather" the projectors? or have a list of what projectors I have, so that I can edit them via the list?

     

    Since I am already asking a question, I might as well ask another...

     

    How can I be certain that when I import a 3DS file, that it is placed at a Z of 0. In my tests I found that my content, and my 3D object were aligned in the X and Y axis, but not the Z.

     

    Thanks!

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