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anjawithaj

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Everything posted by anjawithaj

  1. It’s a ShowSage display machine with an i9 intel processor at 3.5GHz, 32GB of RAM, and a Radeon Pro WX 9100 graphics card. They are decently sized files as we are filling the entire space over 4 projectors; content is 6762x1042 pixels at 30fps. I think this same problem is actually happening on other cues as well, where sometimes there is just a delay in playing the video. There’s a piece of content where we do a .5 second crossfade and occasionally it seems to just pop on a little late, after the playhead has run past the fade-in. On another section, a video which is identical to a bunch of others in the same sequence just has a slight delay between trigger and playback. I replaced the display computer on Tuesday with a new but identical machine, and am still having the same issues, so I don’t think it was just a problem with cache or something.
  2. RBeddig, changing pre-roll doesn’t seem to make any difference, unfortunately.
  3. They’re all Hap renders, so I don’t think that should be what’s happening.
  4. Hi all, I’m having an issue with a few moments in the show I am programming, where the designer has created a file that brings in a piece of content (i.e. Snow particles) and that video ends on a frame which is identical to the first frame of the following video, which is a loop. Let’s call them “snow-in” and “snow-loop.” At time 00:15.00, let’s say, “snow-in” runs for 25 seconds on layer 4, then “snow-loop” starts on layer 3 at 00:40.0 (and when I drag “snow-loop” to confirm it’s starting exactly at the end of “snow-in”, I do get the “snapping” line). In my mind, Watchout should finish playing “snow-in” on its final frame, and immediately begin playing “snow-loop” on the layer below. However, this isn’t actually the case. There’s a flash where it looks like it’s going to black frame, but if I move the “snow-loop” to have slight overlap (0.05) there is no change, but if I start it 0.1 seconds early, it’s obvious it isn’t the same frame. Am I wrong about how this should work with content starting playback? Is Watchout just not capable of being frame accurate like this? (I tried to do a 0.2 second cross-fade but it looks bad too.)
  5. Hi all, I think I have now read every forum post with the words "latency" "capture" and "blackmagic" and tried the suggestions but we are still having about a half second latency from our live feed which is not great. I'm hoping someone can help. We have 7 live cameras routed through a Kramer SDI Matrix and then to our Display computer which has a first-generation Blackmagic Decklink Quad capture card. When we check the signal on the Display computer using the Blackmagic Media Express software, we have minimal latency from every camera (maybe a few frames). As soon as we route it through Watchout, we have noticeable delay between the live and projected imagery. We have tried turning off de-interlacing and unchecked the frame blending option for the live feed, with no effect. We changed the WO settings to downsample to 720p and it temporarily reduced the latency to something a little more reasonable but was still significantly more delay than we'd prefer. The delay seems to build when we have more cameras activated and de-activated. If we shut down and re-open the Watchout program, the latency is significantly reduced. Why is Watchout adding so much latency? What can we do to alleviate this?
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