EwanJackson

Hi Team, I currently have many layers due to the way we are cropping data on VNC screens. I've not found any way of moving layers around. The only way I've managed to do anything like this is to move the data on each layer to another. The need is purely aesthetic and organisational, but we have some layers that have a fair few elements so it can take a while to do this... Hoping there is a hidden way I can do this!

Hi Guys, I've turned off the firewall on the watchout "host" machine and the three Watchmax media servers have now updated correctly Thanks for all of your help.

Thanks for your help guys. I will give the firewall a go. I've also been advised by Dataton support that I may need to manually install the update on the 3 media servers with a KVM, which I can try also. The boxes are marked Watchmax yes

Hi Guys! We have upgraded from version 6.0.1 to 6.2.1 successfully on the Watchout controller computer. The display computers (Official Watchout Media Servers) aren’t updating correctly. The error we receive on the 3 display computers is: "The WATCHOUT license key can`t be found. Re-trying automatically in a few seconds." I’ve tried the suggestions here: http://forum.dataton.com/topic/2517-updateing-watchpax-license-key-cant-be-found/ The update progress bar shows on the controller computer, but ultimately fails. The displays connected to the 3 media servers flash up back to 6.0.1 and the controller machine shows the following errors. License Manager shows the displays connected and the correct license. The 3 media servers aren’t internet connected so this may be why they are failing. I'd connect them up but this would required changing firewall rules for the entire vLAN, which I can't do at this moment. Any help would be appreciated!