Hi, I was hoping someone could help?
We recently updated one of our clients sites to Watchout v6.2.2 (from 6.1.5) in order to utilise NDI.
after the update, we found that the ‘gotoControl Cue’ UDP command no longer worked via our custom iPad control app. We were trying to control the first Display machine directly just like before.
We we able to start auxiliary timelines, but any time we tried to jump to a point in the main time line, the image just flickered once, with no jump happening.
We did also have issues with display machine 1 (of 3) not coming online properly, and being out of sync / not playing content properly.
We tried 6.2.1 but still had the same issue. In the end we rolled back to 6.1
Has anyone experienced a similar issue or know what could be causing the problem?
We tried to re-install and run 6.2.2 on the display machines as Administrator but it didn’t seem to make any difference. We didn’t go back online via the production machine after doing this (as the production PC had already been rolled back to 6.1 and we were running out of time)
Any help anyone could provide would be greatly appreciated!
Thanks,
Bas