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Muath I J

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Posts posted by Muath I J

  1. for the dip to black issue, and if you are always playing back on more than 1 server , i always use manual preroll set it to 3 seconds , try connect the 2 videos together but in 2 different layers with manual preroll  , plus test the playback on the output screen not the production, sometimes the preview is not as smooth as the server main output. 

    for the 60 hz issue , currently in the market everyone advertise they are 60 hz but in reality they are mostly 59.94 , so to get a solid 60 hz sync while you have so many components together is hard and troublesome what u did to fix it in-fact is what i always do :)

  2. Here is my suggested trouble shooting method to save your time to know which output is giving you a headache :

    1- remove the force EDID from all outputs (if its forced ) and unplug all outputs except for output 1 then restart the machine.

    2-in WO production deactivate all the outputs except output 1 by ticking the box (use this display )  .

    3- now make sure u have set the proper EDID that matches output 1 config. in WO and try to go online ( without forcing the signal).

    4- now if it worked keep adding one output at a time and go online, until you find which output is causing the issue then troubleshot that output.

    ***please note when forcing the EDID make sure you upload the file to each output separably and never copy it from another output as it may cause EDID conflict.

     

    Best of luck

  3. most of capture cards have delays , some claim low latency and still you can notice delays , so that is something to expect , try changing deinterlacing setting to "best quality".

    the best way to get the live right , is to use a presentation switcher.

     

    i hope that helps.

  4. Did you set video timing to 1080 @60 Hz in WATCHOUT Live media options ? also try changing deinterlacing from none to best quality  , furthermore check if your display computer monitor setting the capture card to 60 Hz not 59 ...  if problem still persist make sure you are using the latest driver from 2019

  5. hey mate 

    i am also based on saudi , and u better get fans and water cooling =).

    -more cpu power is never an over kill specially when those late mp4 files arriving and no time to rerender in hap ,you need that cpu power to have a smooth playback specially runing 4 x 4k mp4 files...

    - i would go with AMD and here is why ... i feel nvidia is more powerful coding card and AMD is more powerful decoding card.

     - i would go with more ram because why not , you already have the super micro ? .

    cheers

  6. On 12/25/2018 at 7:10 PM, orfischer said:

    Not the drivers from windows update, but an overall newer windows update.

    We also follow the method of extracting the drivers (except for graphics card).

    Without doing a recent update to Windows 10 LTSB, Watchout just crushes windows (and we have tried to do the list at least 7 times) The logical assumption for us is that our computer hardware is newer than the windows update suggested by the twicking guide, and therefore, it doesn’t operate optimally.

    After doing the update, we were able to run Watchout smoothly and seamlessly pushing a very heavy 4x4k show.

     

    On 12/13/2018 at 3:59 AM, orfischer said:

    Hi All,

     

    Here is our 2 cents about the list, after experimenting with building a solid 4x 4k computer with windows 10 1607 LTSB:

    1. We went through the list item by item 4 times, and windows 10 always crushed right after going live for the first time to WO. It will go live once, and after a restart, windows will crush and not load up.

    * apparently, our built hardware was too new for the recommended windows update (latest motherboard, M.2 drives, RAM, processor, and Graphics), so we believe that windows 10 didn’t know how to handle the hardware with installing the older suggested update from March 2018. 

    We went ahead and installed the latest windows update, went through the list, and a SUPRISE - everything works so smoothly!

    2. We installed the new WX8200 card which does not allow to use 2017 Q4 drivers. Windows will crush and not load up if you try to do step 12 part 1/3, and increase priority to the graphics card PCIE lane (as suggested in the guide) - we skipped this step, and all seem fine. 

    For the test we run 2 different heavy 4x 4k shows with a single hap file at 10000 pixels wide, and another 2x 4k videos layered on top of it - all plays very smoothly. We even turned on live update and can edit and move content while everything is live.

    Watchout is going into Christie Spyder X80 with EDID set to 3840 x 2160 @ 60hz. 

    We hope this will save someone time and tons of stress.

    Can you tell us which updates are those , because we had similar issues , we are using LTSB 1607

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