J Sikorski

Hi Angelica Sorry about that. It seems like we probably have the same issue regarding the production computer. We are using a probably underpowered machine for our production computer. It has an i3-3240 and 16gb RAM with Intel HD graphics running windows 10.

Hello! i am experiencing this same issue with our current production. Running Watchout 6.2.2 through a ShowSage 4 output server. Are there any updates regarding this?

I should also mention the string that I am trying to send. For Barco shutter close: $fe$00$23$42$00$65$ff I found this on another forum post about IP control for Barco projectors found here

I just tried putting it in the main timeline. Issue still persists. I am also running watchout 6.2.2 on both my production and display computers

Hello all, I am working as a projection tech for a production with my university's current production. I am trying to send strings to the projectors in order to command a power on/off or shutter close/open. So far I am not having luck, with every attempt getting the "Failed to deliver data" error. I am wondering what I am missing in my workflow or physical set up that may cause this. I am attaching my system diagram. I am using a generic Dell machine as the production computer and a ShowSage 4 output watchout cube as the display computer. The production computer runs through a long ethernet to an 8-port Netgear switch that then distributes the signal to the display computer and all four projectors. I have an output item in watchout that sends the info (ex. Name"BHL Lamp Off" TCP 192.168.000.100:43680 *the string being sent*) and then that output item is put in an auxiliary timeline to be triggered through the task menu. The projectors being used are two Barco PGWU-61b and two Christie DS+650. These each have an ethernet port in the back where I am trying to send the data to. So my question is, what am I missing where it would be causing this issue? Physical or software side. SignalMap-MediaV1.pdf