Josef Swanberg

Please share a bit more information. What does the mask itself look like? is it a luma or alpha mask? Are you using the display mask feature, or the more dynamic layer key/fill feature?

How about arranging the assets in different folders in the asset window?

Whoever wrote that part of the manual probably thought it was quite self explanatory, but perhaps it could be elaborated a bit. The export functionality exports the selected assets, or all assets depending on the command you choose. They will be exported to a folder of your choice, on the same computer as the asset manager is running on, which may not be the same computer that is running the producer. Copy that folder, together with your show file to another computer. Then you can import those assets to an asset manager on that computer, and then you can open your show on that computer, and the imported assets will be used by that show. You are right that this export/import functionality is not made for the backup server use case.

Just run "WATCHOUT Manager" on the computer you want to use as asset manager, locate the node in the network Devices window in your Producer, right click and select "Use Asset Manager", and the asset manager will run on that machine.

The correct way to do it in WATCHOUT 7 is to use the Export Assets feature. You can read about it here: https://docs.dataton.com/watchout-7/am/asset_manager.html

You don't mention what version of WATCHOUT 7 you are using, but the Export Assets feature has been there for a while. I believe it is the correct way of achieving what you are after. You can read about it here: https://docs.dataton.com/watchout-7/am/asset_manager.html

I think you mean the wo-autostart.xml, located in the WATCHOUT installation folder. It is for controlling autostart of the WATCHOUT Manager, not for the Producer. You can read more about it here: https://docs.dataton.com/watchout-7/appendices/autostart.html

In my previous answers I have described things as they are now. That is not to say this won't change in the future.

Regarding your second question, specifying a specific watch file in the startup action controls the Director's startup behavior. Having set that on your direcor, you can then from the startup screen click "Connect", and select your Director node in the drop down list, to load that show directly from the Director.

To answer your first question: If you read what the dialog says, it reads "Director is currently running a show". To read more about the Director, and other components of watchout, you can go here: https://docs.dataton.com/watchout-7/setup/setup.html As long as there is no other user currently using that director, it is safe to click "Take over", to load your new show to your diractor.

That is correct, currently the LTC bridge doesn't save the settings. But who knows what will happen in future releases?

Hi Manuel, It seems your 3d model object has lost it's texture assignments. If you open the specifications for the model cue by double clicking the cue on the timeline, and go to the Textures tab, do you see any media listed there? Anyway you may need to reassign media to the model cue by selecting it and dragging media to each texturable area. I see you have at least two areas on your model, the red and the white part. Hope this helps.

Good question. It will pick the display that is furthest down to the left. Same if you have multiple displays selected, it will pick the one in that group that is furthest down to the left. You know you can also place a cue by dragging an asset directly to the stage? Then it will be placed on the active layer of the last active timeline, that is the timeline whose window was last the active window.

Hi Steve, There is a feature in WO7, at least in version 7.3.1 (don't know about older versions), that if you select a display, and then drop an asset on a timeline, that cue will be created in the lower left corner of the selected display. Hope this helps

From your dump files I was able to see where in the code potentially the problem may occur. If you could please send a show file where this happens (no media files necesary) to Help Center, and ask them to forward it to me, Josef, so I can have a look at what may be causing this. /Josef