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About NNinja

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  • Birthday 09/26/1979

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  1. Angelica, Forum msg was before you responded. Sorry, but it seems like a bug. There is no much documentation regarding these "hidden" secrets since Dataton switched its business model from working with rental partners to working with distributors like Commtec (btw tnx for connecting me to them, now I work with them a lot) And I am disappointed because there is absolutely no way to see the requests in the Jira after you post or to see other bugs / tech support issues reported by other users - that's why I found the forum really useful, ever since it was a mailing group Keep
  2. An update... 1st of all - really disappointed from WO support, even with the new Jira system.. .and I'm saying this after using Dataton WO for more than 10 years Most probably, searching through old posts in the forum (much better than support) - this behaviour is due to wrong IGMP/ multicast configuration of the Mikrotik switch used. Will test and report
  3. Hi all Strange behaviour - sometimes when pressing a cue the displays are updated when seen in the Production pc preview window but they are not updated on the display machines itself Could it be because of a network problem and any ideas for troubleshooting ? WO ver 6.2, gigabit network
  4. Check the Magewells... quite good
  5. Did you try sending the strings from another terminal (putty, simplecom, etc) so you are sure you are sending correct command ?
  6. Hi Drop me an email niki@seg.live and I'll help. We are both Watchout and Crestron partners
  7. RBeddig is quite right, I totally forgot NDI You can try directly with this app - it turns your iPhone into NDI camera https://apps.apple.com/us/app/newtek-ndi-camera/id1154238083
  8. use BYOD like Barco Clickshare, Kramer VIA, Extron Sharelink or whatever and send the HDMI output to a capture card
  9. We've used Thunderbolt3 -> USB3 convertor with Magewell USB3 Capture Plus and it works nice
  10. I've tested both E2 and AnalogWay (unfortunately none of them currently in our rental). Any solution that gives you fast and seamless switching between the main and the backup and minimum delay will be fine according to me.
  11. Hi I have a question - is anybody reading support@dataton.se ? I've received a crash msg saying "Send dump files to support@" and I have sent the link with the files a week ago. Files are still not downloaded and I don't even have a response.
  12. I can confirm - using the driver version from June 23rd in user mode solves most of the problems
  13. Since we are experiencing similiar issues on brand new display computers I've just checked for a new driver version before trying the fix - there is a new driver dated 23rd June. Tomorrow we'll test and I'll post if problems are fixed
  14. Hi Tnx for the answer. I know there is no limitation in WO, it was more a question if I can mix signals in the same capture card based on someone's experience with this capture card, I saw some threads in the forum showing people are using it. Meanwhile I've just received answer from a Datapath distributor, he says different standards in same capture card is not a problem... we'll see in a few weeks when we test on air
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