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Found 9 results

  1. Hello I bought a laptop MSI ge73vr 7re raider i7 with a gtx 1060 and 32GB RAM running win10 pro. Im trying to use watchout production on it since several days. The software looks ok while programming it, but when you play any video only can play the first few frames and then it get stacked but the timeline still running. when you pause the timeline, the preview shows the right frame. i tried a few codecs as h264, hap, mp4, avi. I tried different sizes. when the clip is small like 512x512 it plays correctly. I tried to do some tweaking with the tweaking guide but not all beacuase i want to use it for more purposes. I tried old versions of watchout too. Also when i move a layer it needs a few seconds to respond at the movement when the clip file on the layer is a simple 1080p. This laptop I have used several times with madmapper and resolume using HAP and DXD3 respectively with a big files with any problem. I will appreciate some help on that. I paste bellow the system info of that laptop and a clip showing the problem. Thank you in advance. OS Name Microsoft Windows 10 Pro Version 10.0.17763 Build 17763 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name DESKTOP-9Q1NHUT System Manufacturer Micro-Star International Co., Ltd. System Model GE73VR 7RE System Type x64-based PC System SKU 17C1.1 Processor Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz, 2801 Mhz, 4 Core(s), 8 Logical Processor(s) BIOS Version/Date American Megatrends Inc. E17C1IMS.10B, 05/09/2018 SMBIOS Version 3.0 Embedded Controller Version 255.255 BIOS Mode Legacy BaseBoard Manufacturer Micro-Star International Co., Ltd. BaseBoard Product MS-17C1 BaseBoard Version REV:1.0 Platform Role Mobile Secure Boot State Unsupported PCR7 Configuration Binding Not Possible Windows Directory C:\Windows System Directory C:\Windows\system32 Installed Physical Memory (RAM) 32.0 GB Total Physical Memory 31.9 GB Available Physical Memory 27.2 GB Total Virtual Memory 36.6 GB Available Virtual Memory 29.7 GB Page File Space 4.75 GB Page File C:\pagefile.sys Kernel DMA Protection Off Virtualisation-based security Not enabled Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and the device is not InstantGo, Un-allowed DMA-capable bus/device(s) detected, TPM is not usable Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualisation Enabled in Firmware Yes Hyper-V - Data Execution Protection Yes Name NVIDIA GeForce GTX 1060 Adapter Type GeForce GTX 1060, NVIDIA compatible Adapter Description NVIDIA GeForce GTX 1060 Adapter RAM (1,048,576) bytes Installed Drivers C:\Windows\System32\DriverStore\FileRepository\nvmisi.inf_amd64_7d37a395a97a8a45\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmisi.inf_amd64_7d37a395a97a8a45\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmisi.inf_amd64_7d37a395a97a8a45\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmisi.inf_amd64_7d37a395a97a8a45\nvldumdx.dll Driver Version 26.21.14.3170 IRQ Channel IRQ 4294967284 Name Intel(R) HD Graphics 630 PNP Device ID PCI\VEN_8086&DEV_591B&SUBSYS_11F91462&REV_04\3&11583659&0&10 Adapter Type Intel(R) HD Graphics Family, Intel Corporation compatible Adapter Description Intel(R) HD Graphics 630 Adapter RAM 1.00 GB (1,073,741,824 bytes) Installed Drivers C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_b99c0edf4a599f95\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_b99c0edf4a599f95\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_b99c0edf4a599f95\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_b99c0edf4a599f95\igd12umd64.dll Driver Version 23.20.16.4849 INF File oem22.inf (iKBLD_w10_DS section) Colour Planes Not Available Colour Table Entries 4294967296 Resolution 1920 x 1080 x 120 hertz Bits/Pixel 32 Memory Address 0xDD000000-0xDDFFFFFF Memory Address 0xB0000000-0xBFFFFFFF I/O Port 0x0000F000-0x0000F03F IRQ Channel IRQ 4294967283 I/O Port 0x000003B0-0x000003BB I/O Port 0x000003C0-0x000003DF Memory Address 0xA0000-0xBFFFF Driver c:\windows\system32\driverstore\filerepository\igdlh64.inf_amd64_b99c0edf4a599f95\igdkmd64.sys (23.20.16.4849, 11.91 MB (12,485,088 bytes), 10/11/2017 12:30) IMG_1607 (1).mp4
  2. Hey together, having 3 XI-Media Server with Marian Seraph AD2 Sound-Card and Nvidia Quadro M5000. Watchout Version 6.2.0. When i play a Quick Time MOV with HAP Codec, i have some strange Click noise in Audio. not often and not loud, but so loud that i can not use it. With same File in MP4, I dont have the Problem. But i need to use the HAP files. Restart Computer does no effect. The Sound-Card Settings i checked. Also all other Windows Sounds are all right. Anyway, these Click-Noise comes out of both Server. So the Problem is anywhere in Watchout. Now i did a downgrade to version 6.1.4. and i dont have the Problem anymore. Any Solution for this ? becouse basicly Version 6.2. is nice and i would like to use ;-) best, felix
  3. Hi guys, I had a problem with the playback audio. I listen during the playback a little random flanger on Left/Right channel. It's always random on time (sometimes really short, like a flanger, sometimes longer like a delay. Sometimes i can see on my Motu 828 mk2 (Fireware) the difference on the meter on the audio interface. It's always random, sometimes happen sometimes doesn't. I play Video (in MPeg4, h264) and audio (AIFF 48Khz, WAV 48 Khz, doesn't metter the extension, that problem happen in both of audio). My set up is: Win7 (display) WO 6.1.4 Win10 (production) WO 6.1.4 Motu 828 mk2 Fireware on production. Thx
  4. Do not auto start of a project in the Display Software (WATCHPOINT.EXE) I have had Windows 10 to start the "Display Software", but it will not start the project When I try to add the path to the boot file "StartWO.txt" I get the following error. "The name 'C: \ WATCHOUT 6 \ WATCHPOINT.EXE \ Slideshow \ StartWO.txt' Unspecified in the Target box is not valid. Make surethat the path and filname are correct" I've tried to put my project folder at different places in the folder structure to make it work but has not yet succeeded. My startup script looks as follows. StartWO.txt -------------------------------------------------- --- autenticate 1 Set Logo String "The show will begin Shortly" delay 5000 load "test bildspel.watch" wait Run -------------------------------------------------- ---- What have I missed? Thanks in advance / Mathias
  5. Hey all, I'm in the middle of a show and having a huge problem. Any time I fade up video up using the opacity tween (0 to 100) it blows out the image in the last second of the fade up. The video is HAP but we have tried using stills as JPEG and TIFF with the same problem. I've tried Updating the footage Setting the transparency of the file to none Putting a black layer underneath Thanks so much for the help!
  6. Hi, We are currently using multiple computers with windows 7 64 bit and everything is perfect. We are testing equipment for use as windows 8.1 Displays watchout, but all have the same problem. In the test we have only loaded a text, but so does any content. In the control computer we get the following message. "Operating system error: -2147467259; unspecified error; Too complex effects" any suggestions? Thanks
  7. Hello, I need help with a problem I have at the DMX output watchout. When one of the channels is fading out to zero, on another channel there are small variations in level. I tried with change channels and is still happening. The equipment used is: Watchout 5.5.2 DMX Interface Enttec ODE (firmware 2.3) I have reproduced the error because my client also happens in your installation. I have a video with error and photo settings. I can mail the test file and video. Thank you.
  8. altar

    Sound Issue

    Hello everybody, due to a problem in a show last week, I liked to have your opinion on this issue. OS: Win7 x64 WO: 5.5.1 Config Type: WATCHOUT-dpcspec rack 4U - March 2013 SB-E LGA2011 AMD FIREPRO. I was unable to load sound files (wav,. Mp3, ...) into the display computer. He took on the producer, put it on the timeline, but when I wanted to go online, it started to load, then go on "red cross" without error message. I tried to reboot, remove and re-cache files, re-install software. Nothing has worked. The only way was to use a video container to play the sound. Do you have any idea about the reason? And how to fix it? Thanks! Have a nice day
  9. Hi, We have a 2 +1 PC system with display 1 and display 2 PC and a remote control PC. The 2 display PC´s have identical (cloned) settings and they hold enough hardware to handle things ( x4 core processor, 16BG ram, External graphics card ). Both machines are connected to network, which includes those 2 display machines & remote control machine via a switch. Each PC has a unique IP address. We've done the Windows 7 tweaking list and have no other network cards etc. connected to the computers. Display PC´s are controlled with a Watchman/Simpleremote. Most of the times when the setup is started locally, everything goes just fine and smoothly and the 30 minute show loops all day without a problem. When accessed remotely the display 1 computer responds immediately and we can for example, skip the show 10 minutes forwards. Problem is that the display 2 computer doesn't recognize “the skip” and ends up running a different part of the show. Weird thing is that it sometimes everything works just fine and both computers reacts to remote access. The remote computer doesn´t have any problems, only the other display computer, which is listening the changes via network. The syncronization problem doesn´t correct by itself when display 2 computer is running and then only option is to restart both computers and hope for the best. We have changed the other display computer to a new one ( with same settings ), changed the switch, changed network cables. I even tried an external network card ( disabled the embedded one ) on the problematic computer but it didn´t help. When problem happens, network seems to be fine. For example you can ping from either computer to another with less than 1ms respond time. I can post more details if asked for. I just would like to know if somebody has an idea about this problem. Or if others have bumped in to similar problems. We are using the Watchout ver. 4.3
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