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Found 3 results

  1. Dataton Support, We have a Watchout system that was updated from version 6.1.5 to version 6.4.1. After performing this update, network video assets using an RTSP streams from our cameras have stopped working. The error received when attempting to play is as follows: error: no video network support We have verified that the RTSP stream is still working within VLC player. That is to say, the URL is correct. We have also deleted / recreated the network video asset in the media bin. Have there been any changes that would affect RTSP support? Did the desired format of the URI change within Watchout? The stream is configured as follows: URI = "rtsp://" OR "rtsp://" Stream = UDP Unicast Dimensions = 1280 x 720 The camera is a Panasonic AW-HE130 with the most recent firmware installed. No system changes other than the Watchout update have occurred. We experience the same result when testing with several other Panasonic cameras in the building. Thanks! Clint
  2. Hi all, I am using Watchout 6.2.1 and created a task with a media that playing network video using RTSP feed(UDP Unicast, enabled WATCHPAX Hardware Acceleration and applied frame blending). However, during the task is playing, if the RTSP feed source is killed and started again after around 15 seconds, the screen display still stays on the moment that the RTSP feed is killed without refreshing/reloading the feed(There is no error message in Watchout. I am not sure if Watchout knows that the source is missing. Also, I used VLC Player to check the RTSP feed has been restarted already). I need to kill the task and run the task again to make the feed playing normally. Is there any setting in Watchout that can reload or refresh the source(RTSP feed) constantly or automatically once it detects the source is missing? Or is there any method to solve this problem? Thanks! Regards,
  3. Hello there, We have set up our own RTSP streaming server for server network video to WATCHOUT. When playing the same h264 encoded RTSP video, it works fine on VLC player, but when fed into the WATCHOUT it couldn't be played, and yet there isn't any error message displayed in the WATCHOUT MESSAGE window. Any suggestion that how can we fix it? Any special configuration needed on the server setting / codec setting? Thanks very much for the help. Cleave
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