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Found 3 results

  1. Hello! I am running into a possible bug in Watchout 6.4.1 where a pre-loaded video freezes when it is fading up. Running a video before it, preloading the next clip - fading up that cue causes an inconsistent freeze. It seems that it only happens when I am manually pre-loading. The clip that is having the issues is free-running and looping. Thanks!
  2. Hi all, has anyone had an issue with Watchpax 4 where a large section of a particular display "jumps" up a few pixels (say 10 or so) randomly? At first I thought it was the (active) DisplayPort converters or cable, but after a reboot, the outputs swapped around so Display #2 now comes out of a different physical output (Weird? Related?) on the Watchpax (and projector and cables etc). So I'm fairly confident it's Watchpax/Watchout. Like I say, I'm really thrown by the fact the issue is now happening on a different projector/cable after some rebooting, with the display number being the only constant. I'm running v6.1.6 - it had recently upgraded from v6.1.5 as it is brand new. I'm reluctant to use v6.2 because other parts of the installation need to be v6.1.6 due to bugs in 6.2 with our multi-channel audio interfaces. Only content in the show is 2x .pngs for lineup grids. Four outputs (three rotated 90-degrees, one currently disabled because I'm not using that projector yet!). UPDATE - This is happening on two different Watchpax 4's with different content/setup etc. They came from the same batch. The issue is still on Display no. 2, but physical outputs are different.
  3. Hello there, I'm facing a strange problem with the new acquisition card VisionSC-SDI4 from Datapath. When something is pluggeg into the first input, everything works fine. I can add/remove SDI cables in/from the other tree inputs, displaying live videos on the stage or the No Signal message if nothing is plugged. But when I remove the cable from the first input, the other three freeze, stuck on the last acquired frame. The live videos resume to their normal behaviour once I plug back the cable in the first input. Note that this issue doesn't exist in the Vision's preview windows tool, only in Watchout. It has been tested with Watchout 6.1.4 and Watchout 6.1.5, on four servers built in the same configuration (mb: Asus X99-A/USB 3.1; proc: Intel Core i7-5930K; 16Go RAM). Has anybody encountered a similar issue? Any idea about what could cause such a behaviour, or how to fix it? Thank you.
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