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  1. Hello I bought a laptop MSI ge73vr 7re raider i7 with a gtx 1060 and 32GB RAM running win10 pro. Im trying to use watchout production on it since several days. The software looks ok while programming it, but when you play any video only can play the first few frames and then it get stacked but the timeline still running. when you pause the timeline, the preview shows the right frame. i tried a few codecs as h264, hap, mp4, avi. I tried different sizes. when the clip is small like 512x512 it plays correctly. I tried to do some tweaking with the tweaking guide but not all beacuase i want to use it for more purposes. I tried old versions of watchout too. Also when i move a layer it needs a few seconds to respond at the movement when the clip file on the layer is a simple 1080p. This laptop I have used several times with madmapper and resolume using HAP and DXD3 respectively with a big files with any problem. I will appreciate some help on that. I paste bellow the system info of that laptop and a clip showing the problem. Thank you in advance. OS Name Microsoft Windows 10 Pro Version 10.0.17763 Build 17763 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name DESKTOP-9Q1NHUT System Manufacturer Micro-Star International Co., Ltd. System Model GE73VR 7RE System Type x64-based PC System SKU 17C1.1 Processor Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz, 2801 Mhz, 4 Core(s), 8 Logical Processor(s) BIOS Version/Date American Megatrends Inc. E17C1IMS.10B, 05/09/2018 SMBIOS Version 3.0 Embedded Controller Version 255.255 BIOS Mode Legacy BaseBoard Manufacturer Micro-Star International Co., Ltd. BaseBoard Product MS-17C1 BaseBoard Version REV:1.0 Platform Role Mobile Secure Boot State Unsupported PCR7 Configuration Binding Not Possible Windows Directory C:\Windows System Directory C:\Windows\system32 Installed Physical Memory (RAM) 32.0 GB Total Physical Memory 31.9 GB Available Physical Memory 27.2 GB Total Virtual Memory 36.6 GB Available Virtual Memory 29.7 GB Page File Space 4.75 GB Page File C:\pagefile.sys Kernel DMA Protection Off Virtualisation-based security Not enabled Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and the device is not InstantGo, Un-allowed DMA-capable bus/device(s) detected, TPM is not usable Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualisation Enabled in Firmware Yes Hyper-V - Data Execution Protection Yes Name NVIDIA GeForce GTX 1060 Adapter Type GeForce GTX 1060, NVIDIA compatible Adapter Description NVIDIA GeForce GTX 1060 Adapter RAM (1,048,576) bytes Installed Drivers C:\Windows\System32\DriverStore\FileRepository\nvmisi.inf_amd64_7d37a395a97a8a45\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmisi.inf_amd64_7d37a395a97a8a45\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmisi.inf_amd64_7d37a395a97a8a45\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmisi.inf_amd64_7d37a395a97a8a45\nvldumdx.dll Driver Version 26.21.14.3170 IRQ Channel IRQ 4294967284 Name Intel(R) HD Graphics 630 PNP Device ID PCI\VEN_8086&DEV_591B&SUBSYS_11F91462&REV_04\3&11583659&0&10 Adapter Type Intel(R) HD Graphics Family, Intel Corporation compatible Adapter Description Intel(R) HD Graphics 630 Adapter RAM 1.00 GB (1,073,741,824 bytes) Installed Drivers C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_b99c0edf4a599f95\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_b99c0edf4a599f95\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_b99c0edf4a599f95\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_b99c0edf4a599f95\igd12umd64.dll Driver Version 23.20.16.4849 INF File oem22.inf (iKBLD_w10_DS section) Colour Planes Not Available Colour Table Entries 4294967296 Resolution 1920 x 1080 x 120 hertz Bits/Pixel 32 Memory Address 0xDD000000-0xDDFFFFFF Memory Address 0xB0000000-0xBFFFFFFF I/O Port 0x0000F000-0x0000F03F IRQ Channel IRQ 4294967283 I/O Port 0x000003B0-0x000003BB I/O Port 0x000003C0-0x000003DF Memory Address 0xA0000-0xBFFFF Driver c:\windows\system32\driverstore\filerepository\igdlh64.inf_amd64_b99c0edf4a599f95\igdkmd64.sys (23.20.16.4849, 11.91 MB (12,485,088 bytes), 10/11/2017 12:30) IMG_1607 (1).mp4
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