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Found 8 results

  1. Hi, I'm in the process of setting up a new production laptop, and I'm encountering errors when trying to import & playback HAP video files in Watchout. When I tried to add HAP media to the project, I got an error message: 'Error: Not recognized as a media file'. When I opened an older project, which already has HAP media imported, playback results in a 'Quicktime error -2095'. I've tried a 'repair' installation, as well as a complete removal and re-installation of Watchout 6.6.4. I also tried installing Quicktime, but that just results in a 'Quicktime Error -8961' error (as mentioned here: https://forum.dataton.com/topic/6365-hap-q-from-avf-batch-converter-quicktime-error-8961/) when attempting playback, so I uninstalled Quicktime and am back to a barebones Watchout installation. This is a new installation of Watchout 6.6.4 at the root of the C drive. Other video files with h264 and Mpeg2 codecs are importing and playing back fine in Watchout. I started to have doubts about the Hap encoding, so I encoded some test files in HAP, HAP-Q, and HAP-Alpha flavours, using Adobe Media Encoder and AVF batch converter. All of the HAP files play with no errors in VLC, Disguise and Notch, but I still get an error when I attempt to import them into Watchout. I wondered whether there is a possible conflict with the other software (Disguise, Notch) but they are cohabiting fine with Watchout on another Win10 machine. That machine also has several versions of Watchout installed (via the zipped installation folder method) and all seem to be working OK. As an aside, on the other laptop, I notice that HAP files encoded with Adobe Media Encoder show generic file icons in the Media window (but playback is fine), while those encoded with AVF batch converter show as thumbnails. The laptop is a new MSI machine running Windows 10 Pro (20H2 Build 19042.789) with a Nvidia RTX2070 Super card (driver DCH 461.40). I've deactivated many of the Windows services but, since this is a production machine, I haven't applied everything in the display machine tweaking list. I'm pretty sure there are no dodgy codec packs installed. So it looks like it's something related to this new machine - if anybody has any ideas or pointers to the problem, I'm all ears...
  2. Hi, When rendering files with the h264 codec, does it matter whether they are Quicktime files (mov extension) or mp4 files (mp4 extension)? Will Watchout use its native multithreaded decoding methods in either case, or will this only be done if the extension is mp4? thanks
  3. Hi there, I'm trying to playback a quicktime video with 5.1 audio. Are there any specific audio interfaces that are required to do this? I'm using a Yamaha TF mixer over USB. The Yamaha TF device is recognized in Watchout and detects 34 playback channels, but I don't get any audio. Any help is appreciated.
  4. Hi, I just got an e-mail from my University IT security group, that they recommend everyone (at the university) to uninstall Apple QuickTime for Windows, since Apple Ends the Support, References: https://www.us-cert.gov/ncas/alerts/TA16-105A http://blog.trendmicro.com/urgent-call-action-uninstall-quicktime-windows-today/ http://zerodayinitiative.com/advisories/ZDI-16-241/ http://zerodayinitiative.com/advisories/ZDI-16-242/ http://www.theregister.co.uk/2016/04/14/uninstall_quicktime_for_windows/ The IT security group also recommend not to use the QuickTime Alternative (uninstallation is recommended), since it hasn't been updated since 2010. How will this affect WATCHOUT? I guess if WATCHOUT Display is located in a network with no or limited access to the internet, then the problem isn't that big. But most WATCHOUT Production is on computers that is being used for other things and might often be connected to internet. I don't recommend any WATCHOUT customers to uninstall QuickTime, but to think on the risk and wait for Datatons recomendation (and hopefully some replacement).
  5. "NOTE: Although WATCHPAX doesn't support QuickTime video formats in general, it does support playback of QuickTime Animation as well as H.264 video in MOV files" Does this above statement mean the Watchpax will play a QuickTime .mov with the Animation codec? Just want to clarify. And since H.264 can be encoded with an unlimited amount of variables will it be better to use an all I frame encoded file or some I,P,B GOP for Watchpax. A all I frame (No Frame Reordering) encode will create a bigger file but is decoded with less CPU "overhead" is it not? Thanks Steve
  6. Hi! I have a system of 20 watchout display running on watchout 5 since 2 years. Yesterday for the first time one display stop working saying quicktime error. When i logged on the machine all video clips were linked with windows media player. I uninstalled Quictime and re-installed it, then make sure quicktime is set up as the default player. Everything worked fine for 2 shows and then pouf! again the quictime error and all video clips assign to windows media player. Im running watchout 5.5 on Windows 7 64bit. Any comments will help. Nikalaya
  7. Hello Everyone Does anyone else has the Problem when playing quicktime files in a show, such as .mov or mp4. that there is a medialooks watermark in the upper left corner of the video. Medialooks provides some sort of Quicktime Plug-in for Windows, as far as i understand! According to Medialooks this is the explanation: QuickTime Plugin is a free DirectShow player plugin for playing back QuickTime files. Currently the QuickTime Plugin will work with Windows Media Player, Winamp, BS.Player, Media Player Classic, KM Player and Zoom Player. For other applications a MediaLooks logo will be displayed. We are open to adding support to other, preferrably non-commercial, applications by request I'm running WO 5.1 on a Windows 7 PC. Can anyone of you guys guess what the problem could be and how i can get rid of this watermark? many thanks! harrison
  8. Please help, Watchout 5.1 shows Quicktime error -50. I converted my movies to quicktime H.264 30fps with Win7. what's problem? Thanks!
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