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Found 2 results

  1. Dataton Support, We have a Watchout system that was updated from version 6.1.5 to version 6.4.1. After performing this update, network video assets using an RTSP streams from our cameras have stopped working. The error received when attempting to play is as follows: error: no video network support We have verified that the RTSP stream is still working within VLC player. That is to say, the URL is correct. We have also deleted / recreated the network video asset in the media bin. Have there been any changes that would affect RTSP support? Did the desired format of the URI
  2. Hi all, I am using Watchout 6.2.1 and created a task with a media that playing network video using RTSP feed(UDP Unicast, enabled WATCHPAX Hardware Acceleration and applied frame blending). However, during the task is playing, if the RTSP feed source is killed and started again after around 15 seconds, the screen display still stays on the moment that the RTSP feed is killed without refreshing/reloading the feed(There is no error message in Watchout. I am not sure if Watchout knows that the source is missing. Also, I used VLC Player to check the RTSP feed has been restarted already)
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