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Hi All, Just thought I'd share a bit of a helpful finding (as I couldn't find any info before) re. connecting to display PCs via the in-built remote access. I was unable to connect to my display PC and was getting the error "Can't establish remote access connection" If the external displays on your display machine are at a different resolution/frequency to your Watchout show-file (I know this isn't great practice, I just hadn't noticed apart from this remote access issues!). Watchout just changes the external display settings to match the show-file when you take it online
Hi, we're line testing and shaking out our new Watchout rig, and the Display machines are taking commands and displaying most of the monitors. However, we are unable to 'manage' them using the VNC service built in. We can remotely shut them down, etc but the VNC throws an error of unable to connect to service. Is this easily fixable? I am a few hours away from just installing TightVNC and throwing my hands up. I need to get this working. Any info would be appreciated! Nick Farwell Stage Operations Supervisor ACT Theatre, Seattle WA