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Found 2 results

  1. We have a Watchpax 2 running 5.5.1. It was accidentally plugged into a network with a control computer running Watchout version 4. User says the control computer prompted them to "download a new version" and they clicked yes. Now the Watchpax, when turned on, only displays a window saying "This program requires Apple QuickTime to run." Restarted several times, but Watchout will not start on the Watchpax unit, and control computer does not recognize it through the network. We're not accustomed to doing anything to these units, we just plug them in and they work, so any advice would be great.
  2. Can someone clarify the output resolution for the Watchpax 2? The specs say Mini DisplayPort. Resolutions up to 2560 x 1600. Is this total for both outputs or 2560 x 1600 per output? We are running 2 Watchpax 2 with 2 outputs of 1920 x 1200 each and we are having random Network Connection lost errors. We have simplified the network down to a very basic configuration and disabled the second NIC card. I have read that this error does not necessarily mean a network error, it could be a software error or crash. Update: Our issue seems to be related to audio playback as noted in my post below. We will test the resolution but I think that Watchpax2 is capable of outputting 2560 x 1600 on each output. I will test this in a couple of weeks and update this post with my findings.
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