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WX7100 - 4x HAP 4K not fluid

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Hi 

I'm having troubles running 4x HAP 4K and 1080p. The videos aren't playing smoothly and they have great frame drops. 

I'm guessing it would be a drivers issue. 

Can someone help we the drivers version for WX7100 in w7

Thank you

 

IMG_20200302_141551_copy_1843x1382.jpg

IMG_20200302_141649_copy_1843x1382.jpg

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3 hours ago, ectoplasmosis said:

Do not use Windows 7 with the WX series. 

It's a client server..

Provided by some other company that's still on warranty.. 

And another information, it's running WO 6.2.2... 

I was just the technician that would configure and uptade the show.. And now has the get all the answers.. The usual 👍

Just wondering if there's anything that I can do, or justify for the lack of performance. 

If it would be a question of drivers I could update those, just would like to know if some one has a good combo of drivers tested for this kind of system. 

Tks

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We have seen bad playback performance with HAP codecs with all driver versions newer than 2017 Q4. AMD introduced some energy saving mechanism which seems to throttle the performance of the graphic card.

 

Secondly you could try to use chunks when encoding the media. Without chunks, a HAP file will use only one core. I'd try with two chunks here.

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On 3/3/2020 at 7:20 AM, RBeddig said:

We have seen bad playback performance with HAP codecs with all driver versions newer than 2017 Q4. AMD introduced some energy saving mechanism which seems to throttle the performance of the graphic card.

 

Secondly you could try to use chunks when encoding the media. Without chunks, a HAP file will use only one core. I'd try with two chunks here.

Thank you, 

Today I'm going to test the same videos encoded with 6 chunks and will downgrade the drive to see if I can minimize the bad performance. 

I will update the results

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have the same issue, but i dont seems to find the drivers? can only the earliest drivers i find is from 2018 for WX7100?  

is it possible for some of you to link the drivers? and really interested in if it works

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