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Runtime error; Live video source not found; Live Video "1" of Media List


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hello,

i am getting this error from my production machine. 

 

From Display "Display 1" of Stage Tier "Base" of StageList of Stage, 2021-01-28 23:45:15
Runtime error; Live video source not found; Live Video "1" of Media List
 

i only get this error when adding live video. i have datapath capture card. used to work fine earlier. but this error all off sudden. my display machine works fine and without any error when played with other media types eg pictures and videos (mp4,mov etc) only during live video it doesnt work. the datapath captures the laptop source perfectly when viewed from internal 'vision' software to see if capture is fine. please help

Can anyone help. please. 

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i only get this error when adding live video. i have datapath capture card. used to work fine earlier. but this error all off sudden. my display machine works fine and without any error when played with other media types eg pictures and videos (mp4,mov etc) only during live video it doesnt work. the datapath captures the laptop source perfectly when viewed from internal 'vision' software to see if capture is fine. please help

 

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1 hour ago, Swaraaj said:

... used to work fine earlier. but this error all off sudden. my display machine works fine and without any error when played with other media types ...

One has to wonder what changed?

WATCHOUT version, Windows update, DP driver version, DP firmware, ... ?

Do you have the ability to restore to the state when it did work?

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