watchout 7 getStatus command return error in WATCHOUT 7

[Ken Leung]

Hi

While we were testing WATCHOUT 7, we encountered a problem where "getStatus" command return "Error 7 0 Unrecognized command" error.  We were using the command the same way in WATCHOUT 6 without problem and the documentation didn't mention there were change about that.

Can you please help with that?

Thanks in advance.

[Karol]

Hi, 

The folder feature has not been implemented for the getStatus command in the legacy protocol, as it has been decided it was a hidden feature.
The valid query for this command for now is:

getStatus 0  - disable status subscription

getStatus 1  - enable status subscription

getStatus 2   - oneshot status

This issue is however added to the backlog and might be reintroduced in a future version.

[Ken Leung]

Thanks for your quick response.

Unfortunately, this issue actually break our software and block us from integrating to WATCHOUT 7.

Is there an alternative API in WATCHOUT 7 that behave like the getStatus API in WATCHOUT 6?

Is it possible to add this feature back to WATCHOUT 7?

I would appreciates a lot if we can schedule a private call and allow me to explain more about our product and the issues on integrating to WATCHOUT 7.

Thank you