ndi stutter Slight stutter while WO plays an NDI input

[mindopera]

I have a 3 output (2-3240×1080, 1-4592x1080) show using an I9-1300k, 32GB of RAM, Nvidia RTX 4000 ADA card, Win 10 Ent LTSC tweaked as the server. Both WO v7.4.1 program and content files are on seperate Samsung 990 Pro 2tb SSD. My producer is a laptop with the specs below but not the same laptop that is running Resolume.

Through the laptop specd below I am running a Resolume output at 3840x2160. Videos will be mixed on screen during a DJ performance.

My NDI is coming from a Lenovo laptop with Window 11 Home, an I9 1300HX processor and an Nvidia RTX 4070.  I am using Magewell Pro Convert Plus to convert HDMI to NDI at 3840x2160 and a tp-link TL-SG108-M2 8 port 2.5gb switch and into a 10gb rj45 port on the server.  

I am seeing performance issues with the output slightly stuttering.  Does anyone think I might be able to improve the performance of the signal by changing any of the components like the switch or converter or maybe sync (currently all set to WO) settings?

Any suggestions are appreciated.

[artboy]

1. Is there any problem with the transmission bandwidth you see in the messagewell webui?

2. Is there any problem with the HDMI signal that loops out of the Magewell converter?

3. Does the NDI study monitor tool show NDI seamlessly?

4. Does the network between NDI source and WO server use only one network wiring?

The issue of NDI signaling in the field has mostly been about the network. 
In order to identify the cause of the problem, it would be good if the answer to question 3 was given priority.

[mindopera]

I have

• 5% CPU use
• 58% memory use
• 49 degrees temp
• sending 10 Mbps
• receiving 25 kbps
• encoding 130 Mbps
• encoding bit ratio is at 100%

In Studio Monitor, I see the same stutter.

Would this point to the network switch?

[mindopera]

4 hours ago, mindopera said:

I have

• 5% CPU use
• 58% memory use
• 49 degrees temp
• sending 10 Mbps
• receiving 25 kbps
• encoding 130 Mbps
• encoding bit ratio is at 100%

In Studio Monitor, I see the same stutter.

Would this point to the network switch?

The stutter was in Resolume. I needed to convert all the files to DXV files.  I thought resolume converted whatever file I dropped into it.  I haven't used the NDI converters in a while but they are money.

[artboy]

On 9/24/2024 at 1:13 AM, mindopera said:

I have

• 5% CPU use
• 58% memory use
• 49 degrees temp
• sending 10 Mbps
• receiving 25 kbps
• encoding 130 Mbps
• encoding bit ratio is at 100%

In Studio Monitor, I see the same stutter.

Would this point to the network switch?

Checking the integrity of the signal is a priority. 

This time, the source was the problem. 

When I use NDI, if the PC is the source, I use the studio monitor tool on the same PC to check the NDI signal. 

After that, another server over the network will check again using the studio monitor tool. 

And at the end, check the NDI through WO. 

Through these steps, you can quickly check at which stage the problem is.

[mindopera]

8 hours ago, artboy said:

Checking the integrity of the signal is a priority. 

This time, the source was the problem. 

When I use NDI, if the PC is the source, I use the study monitor tool on the same PC to check the NDI signal. 

After that, another server over the network will check again using the study monitor tool. 

And at the end, check the NDI through WO. 

Through these steps, you can quickly check at which stage the problem is.

That sounds like a good procedure.  I appreciate your feedback.