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ElYugo

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Posts posted by ElYugo

  1. 1 hour ago, RBeddig said:

    This message clearly doesn't come from WATCHOUT.

    If you say, it plays WATCHOUT 5, how old is the display computer?

    Wrong boot volumes etc. is something I have noticed in the past when the display computer has a RAID set of drives and the RAID got lost in BIOS. This can happen when the CMOS battery is dead.

    Unfortunately I inherited a setup roughly 15 years old. The display computer run off of Windows 7 OS. 

    Another issue I have faced is that my main stage has now also lost half its tasks. They just vanished into thin air. Is there anyway I can get my tasks back without having to create a brand new show?

     

    Kind Regards.

  2. Hello Team,

     

    I have had reports of our display machine crashing, after my investigation.. I noticed that the network port on the back is showing only a solid orange light. then when going back to the screen the message " Reboot and Select_proper Boot Device message is displayed on two of the three screens. "

     

    Now I am assuming either the machine in its entirety has failed due to an employee tampering with the unit. But my familiarity with watchout 5 and watchout in general is fairly limited.

     

    Could anyone please advise next steps?

     

    Kind Regards

  3. 15 hours ago, jfk said:

    No. Using an autosaved file that is not stored in the same location as the original file will cause all relative file references to break. Move the autosaved file to the correct location to address that. But you are no longer seeing file not found errors. The autosave file would not cause the failure you seem to describe.

    Holy crap, So upon seeing this and changing the autosave file paths, the shows began to work immediately.

     

    7 hours ago, artboy said:

    if you possible, could you attache some pictures that explain you situation?

    I should have taken some before the fix, to see if I had a permanent solution.

     

     

    Thanks you everyone for your help!

  4. Hello guys, I am relatively new to watchout, I have joined a new employer who had someone who was going to teach me how to use it, but subsequently left before I stared hence why I am here.

    We have a project file which all of a sudden came out with a myriad of errors displaying missing files. I have rectified those problems and solved the Crestron commands. However, now although the media is displaying on the stage, no media is present on the screens. I cant single handedly resolve this myself as I am attempting to resolve this issue remotely with some american counterparts.

    Previously, we had the ill fated white question marks pop up, but now all the screens are black, (After the media was put in). 

     

    What am I doing wrong?

     

    Kind Regards,

     

    Dean

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