joeartist
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Posts posted by joeartist
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Thank you JFK
I appreciate it!
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Hi JFK,
Thank you for responding and for the new bit go information about WO.
When I looked back at some of the programming we were driving a virtual display into another virtual display then to the output screen feed. Once I cleaned that up and directed the original virtual display to the output feed the issue when away. Is there a limitation on virtual display feeding other virtual displays?
Best,
Joe
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I am experiencing PNG images flashing when reaching a pause cue or while the timeline is running. Typically I see this when the content has been programmed in line with a pause cue, however, each pause cue is 0.1 second prior to the start of the image file.
A few thoughts:
- I am wondering if I need to delete the files I am having problems with from the display computers and re-sync the files?
- I am also considering replacing the PNG files with JPEG files as a test to see if this is an alpha issue. (I have already changed the alpha setting for each file)
Just wondering if other have experienced this problem and what their solutions were.
Thanks
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That is interesting. It seems that is the exact issue we are running into, about 2 seconds ahead for us.
We tested last night with Watchout set to drop frame rather than non drop frame and this seemed to align the visual with the audio. Very strange since everything has been build around NDF.
We run the show tomorrow and I will report back if this fixed the issue.
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Thank you JFK and RBeddig for you help.
We have been able to achieve stable timecode input into watchout. It turns out that the timecode plugin for Ableton was wavering based on tempo, Watchout did not like that and we have moved to using a striped audio track.
The new issue we are having is the sync between the video track and the striped audio track sending the timecode from Ableton. The video track in Watchout is consistently ahead of the music click track that is playing along side the timecode.
Specs:
29.97 NDF (setting in watchout)
Striped audio file 48k, 8bit, 29.97 NDF (playback from Ableton)
29.97 NDF (video file)
WO 6.5
We are considering getting both the Ableton computer and the Watchout computer synced on an external clock source.
Any thoughts would be appreciated.
EDIT:
After further testing, there seems to be about a 2 second discrepancy between the audio click track and the video playback in WO. WO is ahead.
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I am working on a project and receiving timecode for show control. When timecode is being received, the main timeline does not sync with the external timecode. There seems to be some drift. Both the video file, timecode, and wo settings are all 29.97 NDF. Not sure why this is, hoping someone might have some input.
Thank you,
Joeartist
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Thank you for your help.
It is true that the projector will support those refresh rates but it is only over SDI and we are cuttingly running HDMI. However, this is a possible solution. Currently the DP has adjusted their shutter speed to accommodate the 60fps of the projector.
I attempted to force a custom EDID from the graphics card however that did not work. Possibly because, as you state, I would need a EDID manager or Scan converter between the graphics card and projector.
Thank you for your help.
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Thanks fjk,
If I am understanding correctly, my options are adjust the frame rate in camera to help eliminate the flicker or put a synch card in the WO server and synch both to a common reference.
The camera's current frame rate is 23.98 and after some research that is not a supported refresh rate of the Panasonic projectors, thus I do not think they system will adjust to their camera settings.
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I am working on a project that is being recorded with a projection screen in the background. When the camera sees the screen there is flicker in the image. This, I believe it due to a miss match in frame rate of the camera and the image refresh rate of the projector. However, when looking through the accepted input signal of the projector it seems to only accept video signals in 50Hz or 60Hz, unless the input is SDI. Also, when I look at the graphics card resolution options only 60Hz is an options for the refresh rate. Does this mean that this projector will only refresh at 60Hz? Thus, we need to adjust the camera shutter, either at 30fps or 60fps?
Any advise or thoughts are appreciated.
projector model: Panasonic RZ970
Thank you!
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Hi jfk,
Thank you for your thoughts. I will check to see if the graphics card supports either of those protocols.
Thank you
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Hi All,
I am working on a project and there is a discussion about having a live stream of the video and audio content. I am currently thinking that I would take another display output and capture that at the streaming computer. I am curious if I can pass audio from WO through the Video Card output that is captured by the streaming computer? I think this would be the simplest way for sync of image and audio?
Maybe there is a better way to accomplish this?
Any thoughts or advise is appreciated.
Thanks!
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I am working on a system design where there is a redundant backup system, however, am stuck with one aspect of WO TCP/IP and Serial Commands to control the projectors.
If I have both production computers receiving midi and those computer are talking to separate WO display computers, how do I prevent the video projectors from seeing 2 control commands over IP (e.g. shutter commands)? The only solution I can com up with is use serial com ports from each computer to the projectors with an AB switch and not use IP to send those commands.
Any other thoughts out there would be helpful.
Joearist
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I am using the 3D projector feature of Watchout to track some moving panels on stage. However, I am noticing that when the panels cross in front of one another Watchout does not shadow or mask the image that is intended for the up stage panel from the down stage panel. Is there a setting that I am missing or do I need to re edit the .obj file so Watchout sees these elements as solid objects?
Best,
Joeartist
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Hi all,
This is interesting because I am having the same issue. I am running just 1 display machine that is out putting to 2 Barco RLM W12 projectors and 1 computer monitor. It seems that when WO is in a pause state or idle the projector receive black for 1-5 seconds or loses signal and are sent into search mode looking for a signal. Not sure if the is related to EDID but I am pretty sure the Gefen DVI ELR lite extender over cat5 has EDID management, at lease it is set to use the downstream EDID.
WO 6.1.4
Windows 7
Any thoughts why this is happening?
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I am experiencing an issue with a WO system that I am programming. The image that is outputting from the graphics card through 2 blended projectors randomly goes black. Usually this stays for 3-10 seconds and then the image returns. This only has happened on 1 projector at a time.
System Specs:
2- Barco RLM W12 (1920x1200) Projectors using both DVI outputs on the Graphics Card.
1- Computer monitor (1600x900) using the Display Port output
WO 6.1.4
Windows 7 (display computer)
Windows 8 (production computer)
Graphics card: AMD Radeon R9 390
Gefen DVI over cat5 extender to projectors and monitor.
Troubleshooting so far:
Swapped the Gefen Dvi over cat5 extender with brand new units. - problem continued
Swapped the cat5 cable - problem continued
Swapped the DVI outputs on the graphics card - problem moved to the second projector. (This tells me that the problem is in the computer??)
Continued troubleshooting:
My next thought is that the multiple resolutions support now in WO 6.1.4 might be causing some problems?
1- Swapping the monitor with a 1920x1200 resolution
2- Swapping the graphics card
3- Using the HDMI output rather than both DVI ports
Any thoughts or advice would be appreciated.
Thanks!
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I have an intermittent problem with a video clip not appearing on the projector when it is played on the timeline. When the pause point is fired from an external midi trigger it does not appear for .5-1 seconds. When it does appear it is into the clip at the point at which it would be if it started playing when triggered … it just did not display out the projector. The clip does appear on the production computer in the stage window.
Typically the cue runs just fine, but this problem does show up intermittently. The clip was 1920x1080 MP4 H.264 30fps. We re-rendered it as a MPEG2 1920x1080 30fps but still have the problem.
System Setup:
Watchout 5
One display computer
One production computer
Christie DHD 800 projector
Pause point with video clip starting 0.1 second after the pause.
Added a 1 second preroll after this problem started
Current Clip Information:
1920x1080
MPEG-2
30fps
Any Information would be appreciated.
-Joe
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Thanks for you help
Best,
Joe
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Hi all,
I am trying to send a serial command to a projector, however, keep getting a message "Invalid Serial Port Name"
Any thoughts on why? I am assuming I have something setup incorrectly but and not sure where.
Joe
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I have successfully been able to control the Christie DHD800 projector from WO.
Here is what I did:
Port 10000 TCP control
First String Command 0.300 from start of the aux timeline. Sending: Password and carriage return
0000$0D
Second String Command 0.600 from start of aux timeline. Sending: Control command and carriage return
C0D$0D
Worked with no flaws.
Here are the commands:
C0D - Close Shutter
C0E - Open Shutter
Hope this helps people.
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Regarding the PW:
This function is shut off for the projector and there is no password set. When I use telnet to access the projector the projector requests a password and i enter nothing, just hitting enter. Then the connection is made and I can send commands.
Regarding the aux timeline:
I places the first command at .300 from the start of the timeline. direct the command and no response.
The WO manual mentions that it will open the connection and send the data to the device (projector).
The Christie CHC800 network manual mentioned that the connection will be closed after 30 seconds, so I assume that the connection closing is not the issue.
Any more ideas?
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I am working with WO 5 and trying to send TCP commands to 2 Christie DHD800 projectors, but getting no response from the projectors.
Sending Command: C0D$0D & C0E$0D
on Port 3002
I also tried sending:
Commands:
SHUT1$0D & SHUT0$0D
SHU0$0D & SHU1$0D
Port 3001 and 10000
When I use telnet I have no problems sending the command C0D and C0E, (shutter mute and un-mute)
Any thoughts on why the projectors are not seeing the TCP command when sending through WO?
The network manual mentioned that the connection will be closed after 30 seconds. Do I need to send a command to open the port first and then send the shutter command?
Thanks!
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Hi Everyone,
Has there been any more investigation in controlling the Christie DHD800?
I am working with WO 5 and trying to send TCP commands but getting no response from the projectors.
Sending Command: C0D$0D & C0E$0D
on Port 3002
I also tried sending:
Commands:
SHUT1$0D & SHUT0$0D
SHU0$0D & SHU1$0D
Port 3001 and 10000
When I use telnet I have no problems sending the command C0D and C0E.
Any thoughts on why the projectors are not seeing the TCP command when sending through WO?
The network manual mentioned that the connection will be closed after 30 seconds. Do I need to send a command to open the port first and then send the shutter command?
Thanks!
Joe
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Sorry about the clarification.
How can I attach a image file to this thread? The Image button asks for a URL. Just not sure of how to do that.
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Yeah that is what I was thinking. The issue becomes the blend between the two projects. One blend on the DS wall and one blend on the US wall. I heard that maybe z-depth would allow correction for this and manually convergence the imagery in WO?
Joe
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Random timeline stops
in WATCHOUT FORUM
Posted
Has anyone ever encountered the timeline randomly stopping? I am having this issue randomly with no real reason why.
Specs:
MSC from an ETC ION.
WO 6.2.2