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joeartist

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  1. I am using the 3D projector feature of Watchout to track some moving panels on stage. However, I am noticing that when the panels cross in front of one another Watchout does not shadow or mask the image that is intended for the up stage panel from the down stage panel. Is there a setting that I am missing or do I need to re edit the .obj file so Watchout sees these elements as solid objects? Best, Joeartist
  2. Hi all, This is interesting because I am having the same issue. I am running just 1 display machine that is out putting to 2 Barco RLM W12 projectors and 1 computer monitor. It seems that when WO is in a pause state or idle the projector receive black for 1-5 seconds or loses signal and are sent into search mode looking for a signal. Not sure if the is related to EDID but I am pretty sure the Gefen DVI ELR lite extender over cat5 has EDID management, at lease it is set to use the downstream EDID. WO 6.1.4 Windows 7 Any thoughts why this is happening?
  3. I am experiencing an issue with a WO system that I am programming. The image that is outputting from the graphics card through 2 blended projectors randomly goes black. Usually this stays for 3-10 seconds and then the image returns. This only has happened on 1 projector at a time. System Specs: 2- Barco RLM W12 (1920x1200) Projectors using both DVI outputs on the Graphics Card. 1- Computer monitor (1600x900) using the Display Port output WO 6.1.4 Windows 7 (display computer) Windows 8 (production computer) Graphics card: AMD Radeon R9 390 Gefen DVI over cat5 extender to projectors and monitor. Troubleshooting so far: Swapped the Gefen Dvi over cat5 extender with brand new units. - problem continued Swapped the cat5 cable - problem continued Swapped the DVI outputs on the graphics card - problem moved to the second projector. (This tells me that the problem is in the computer??) Continued troubleshooting: My next thought is that the multiple resolutions support now in WO 6.1.4 might be causing some problems? 1- Swapping the monitor with a 1920x1200 resolution 2- Swapping the graphics card 3- Using the HDMI output rather than both DVI ports Any thoughts or advice would be appreciated. Thanks!
  4. I have an intermittent problem with a video clip not appearing on the projector when it is played on the timeline. When the pause point is fired from an external midi trigger it does not appear for .5-1 seconds. When it does appear it is into the clip at the point at which it would be if it started playing when triggered … it just did not display out the projector. The clip does appear on the production computer in the stage window. Typically the cue runs just fine, but this problem does show up intermittently. The clip was 1920x1080 MP4 H.264 30fps. We re-rendered it as a MPEG2 1920x1080 30fps but still have the problem. System Setup: Watchout 5 One display computer One production computer Christie DHD 800 projector Pause point with video clip starting 0.1 second after the pause. Added a 1 second preroll after this problem started Current Clip Information: 1920x1080 MPEG-2 30fps Any Information would be appreciated. -Joe
  5. Hi all, I am trying to send a serial command to a projector, however, keep getting a message "Invalid Serial Port Name" Any thoughts on why? I am assuming I have something setup incorrectly but and not sure where. Joe
  6. I have successfully been able to control the Christie DHD800 projector from WO. Here is what I did: Port 10000 TCP control First String Command 0.300 from start of the aux timeline. Sending: Password and carriage return 0000$0D Second String Command 0.600 from start of aux timeline. Sending: Control command and carriage return C0D$0D Worked with no flaws. Here are the commands: C0D - Close Shutter C0E - Open Shutter Hope this helps people.
  7. Regarding the PW: This function is shut off for the projector and there is no password set. When I use telnet to access the projector the projector requests a password and i enter nothing, just hitting enter. Then the connection is made and I can send commands. Regarding the aux timeline: I places the first command at .300 from the start of the timeline. direct the command and no response. The WO manual mentions that it will open the connection and send the data to the device (projector). The Christie CHC800 network manual mentioned that the connection will be closed after 30 seconds, so I assume that the connection closing is not the issue. Any more ideas?
  8. I am working with WO 5 and trying to send TCP commands to 2 Christie DHD800 projectors, but getting no response from the projectors. Sending Command: C0D$0D & C0E$0D on Port 3002 I also tried sending: Commands: SHUT1$0D & SHUT0$0D SHU0$0D & SHU1$0D Port 3001 and 10000 When I use telnet I have no problems sending the command C0D and C0E, (shutter mute and un-mute) Any thoughts on why the projectors are not seeing the TCP command when sending through WO? The network manual mentioned that the connection will be closed after 30 seconds. Do I need to send a command to open the port first and then send the shutter command? Thanks!
  9. Hi Everyone, Has there been any more investigation in controlling the Christie DHD800? I am working with WO 5 and trying to send TCP commands but getting no response from the projectors. Sending Command: C0D$0D & C0E$0D on Port 3002 I also tried sending: Commands: SHUT1$0D & SHUT0$0D SHU0$0D & SHU1$0D Port 3001 and 10000 When I use telnet I have no problems sending the command C0D and C0E. Any thoughts on why the projectors are not seeing the TCP command when sending through WO? The network manual mentioned that the connection will be closed after 30 seconds. Do I need to send a command to open the port first and then send the shutter command? Thanks! Joe
  10. Sorry about the clarification. How can I attach a image file to this thread? The Image button asks for a URL. Just not sure of how to do that.
  11. Yeah that is what I was thinking. The issue becomes the blend between the two projects. One blend on the DS wall and one blend on the US wall. I heard that maybe z-depth would allow correction for this and manually convergence the imagery in WO? Joe
  12. Further question: I was able to get into the theatre and put the 3D projectors and convergence to the test. The first problem is where the projectors overlap on center line are not converging on either plane. Do I need to do geometry correction to align these like I would in WO5 or with 2D screens? Maybe there is a better way to do this setup with out a 3D model and 3D projectors in WO6? Here is a photo of the stage. file:///Users/JosephABurke/Desktop/IMG_4115.JPG Thanks, Joe
  13. 2 questions for working in 3D space and Mapping in Watchout... 1- I am working with 2 - 3D walls and I am wondering if there is a precise way to set the distance between the walls in the 3D stage window of Watchout? Currently it looks like the units are pixels? Is there a specific pixels per foot that the stage window is calculating? 2- With these two walls I want to be able to map to the US wall and the DS wall and then map to both. If each wall is its own 3D object and I create a virtual screen for each wall, is mapping to both with 1 image as simple as making a 3rd virtual screen that covers the space of both walls? Any thoughts would be appreciated. Thanks, Joe
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