JasonRappaport Posted June 26, 2017 Report Share Posted June 26, 2017 Hello, I'm a new user and I'm currently programming a show that goes next weekend. We just bought a new production laptop and after importing about 7 videos it crashes repeatedly when trying to edit. I have a mask on the top layer with videos under it. We're running WO 6 on Windows 10, the computer has 32 gigs of RAM and it has an Nvidia Geforce GTX 1050. Any suggests would be greatly appreciated. Thanks! 0 Quote Link to comment Share on other sites More sharing options...
Claude.Rivet Posted June 26, 2017 Report Share Posted June 26, 2017 First things first: Select wireframe preview, try Still crashing? First possible culprit is the medias, Watchout can deal with a great variety of format, just not all at the same time, general rules of thumb: -HD = HAP or .m2v (mpeg2 video stream, no audio) or .m4v (mpeg4 video stream, no audio) -Non-Standard resolution under HD = HAP or .m4v -Non-Standard resolution above HD = HAP -Transparency = Hap_Alpha -Images = png -images transparency = png 32bit -audio should be .wav -HAP, each side must be divisible by 4 -.m2v, each side must be divisible by 16 -.m4v, each side must be divisible by 2 (Watchout will still try to play back the file if it doesn't respect those divisible but problems will arise) -Separate audio and video, they should play back from 2 tracks Still crashing? Depending on the medias you might tax some part of your computer, storage is usually the main culprit, you are playing back from HD or SSD? You are entering computer specific issues, in the manual there is a whole section on how to configure Windows for Watchout, go trough and do. Do not use Watchout like you would use Word for example, it doesn't play well with software loaded and feature enabled computers, the simpler the system the better. Go on the forum posts about win10, I think there is a sticky about it, read and do. Start with that and come back 0 Quote Link to comment Share on other sites More sharing options...
Thomas Leong Posted June 26, 2017 Report Share Posted June 26, 2017 And if I may add to Claude's suggestions, go to nVidia's Control Panel > Manage 3D Settings, and ensure the GTX 1050 is the Preferred gfx card to use for Watchout, and not the onboard gfx. 0 Quote Link to comment Share on other sites More sharing options...
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