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Server crashed during a show


Roberto Medina

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Hi all,

We re-installed a server sent for repair. We ran 4 shows for test, all of them gave warning signs in the display and in two shows, we experienced crashes. See below pictures

Show Server CORE R4

Watchout Version 6.2.2.

Note: When sent for repair the server, it had same issues; the one installed during repair service worked fine.

Due to the nature of our operations, all shows run from Production PC

Any advice?

Thanks in advance for any input

 

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  • Dataton Partner

Roberto,

We are sorry that you had this issue.  Please send as much information as possible (including WATCHOUT log files and the show file) to Service@showsage.com as well as the best way to contact you.  We will work to resolve this issue.

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