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Lacey Erb

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About Lacey Erb

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    Austin, TX
  1. Switched things up between tiers and with a little time got it all looking pretty good. Thanks.
  2. The original windows 7 production computer has been installed on another show so I am not able to test it on that machine again. But it was definitely working there. The windows 8.1 is a laptop. Bloatware is certainly possible. There hasn't been time to troubleshoot via telnet, but its a good idea. The show opens tonight, so for this one we are going to stick with our workaround of using the Barco browser controler from a separate computer. Not elegant or ideal but functional. We have 2 (if not 3) other shows this year using Watchout and the Barco projectors, so we will continue to work on this one. Thanks for your help. Lacey
  3. Yes the IP address of the new computer is the same as the old one. It is communicating with the two display computers with no problems. We can ping the Barco with no error. We have turned the firewall off. It didn't seem to change anything.
  4. We set up a Watchout 6 system with shutter control of a Baco HDX-W20 FLEX by sending a string cue. It was working just fine until we changed control computers. After transferring the show file to the new control computer it stopped working. The syntax and port information are all the same, but now we are getting a "Warning: Failed delivering data: Open" or "Warning: Failed delivering data: Close" Port 43680 TCP Open: $fe$00$22$42$00$64$ff Close: $fe$00$23$42$00$65$ff We are running Windows 8.1 on the new control computer. The original control computer ran windows 7. We wondered about it being a firewall thing but changes to our firewall settings don't seem to change anything. What am I missing? Thanks
  5. I’m having a two part problem with edge blending using Watchout 6 The first thing I am running into is that on a multiple projector blended surface the overlapping edges are blending only when they overlap horizontally but not where they overlap vertically. Which leaves very apparent lines in the image. We are blending 3 Mitsubishi projectors together on one surface. The top is wider than the bottom, so the projectors are in an inverted triangle arrangement with two projectors covering the top and one the bottom. All three projectors overlap each other in the middle. The two top projectors overlap each other horizontally around 15% and blend beautiful with each other. The center bottom projector horizontally overlaps the R and L top projectors each around 60%. Those horizontal overlaps seem to blend just fines well. The center bottom projector vertically overlaps the two top projectors at around 65%. The edge between this bottom projector and the top two is where I am getting a hard line. Is there a way to get the overlap to blend over the vertical overlap as well? There is also a second place we are having trouble. The surface is an US drop plus a dimensional section on SL that extends DS and around the legs. Two projectors (upper L and Center bottom) are pointed straight on the flat drop section. The third projector (upper R) is focused on the dimensional section and hung at a 45º angle to the surface. I think because of this angle the edge where this upper R projector blends with the edge of the lower projector the automatic blend gradient is very apparent and the color temperature is very different. II’m not sure this is fixable because of the difference of angle of incidence, but I’m wondering if there is a way to decreases the automatic blend on this edge only? Thanks.
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