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Watchout Production crash, when creating new media text file


Vollmers
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Hi

 

We've just build a brand new Watchout setup, the second of two, and have started using it. We installed it with the latest version, 5.5.1, but we have discovered a troubling error. 

It happens when we want to add a new text media file. We have several times experienced, that the production software crashed, and one time so badly, it corrupted the showfile.

We tried to rebuild it, according to a suggestion in an earlier post, but we didn't suceed. It doesn't happen everytime, and I can't recreate the conditions when it happens. It's pretty random.

 

Is this something others have experienced, and is there anything we can do, to prevent this from happening again?

 

Best regards Christian

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