Unexpected Display reconfiguration

[Ubaidsaadi]

Good Day All,

The show was working fine but now From the last 2 days we are getting the display error during the show or some time their no error at all.

 

From display 1.1 of stage tier "base" Rendering error: -2005530520; (facility 34934)

From display 1.1 ...........Warning: unexpected display configuration

When error come Task media goes black (not working) only the main timeline graphic stay as pause.

 

We are using 3 display Watchout machine with 1 production, all machine have same hardware configuration.

 

Windows 7 pro 64- bit operating system

Processor Intel core i7 @ 3.30 GHZ

Ram 16 GB

Black magic-decklink

Display AMD FirePro W7000 (fireGL V) 4 display port each machine

2 SCSI disk, sapreat Watchout on drive 2

Watchout version 5.5.2

 

I would really appreciate if some guide me, from where this problem coming from

Thanks

Good Day All,

The show was working fine but now From the last 2 days we are getting the display error during the show or some time their no error at all.

 

From display 1.1 of stage tier "base" Rendering error: -2005530520; (facility 34934)

From display 1.1 ...........Warning: unexpected display configuration

When error come Task media goes black (not working) only the main timeline graphic stay as pause.

 

We are using 3 display Watchout machine with 1 production, all machine have same hardware configuration.

 

Windows 7 pro 64- bit operating system

Processor Intel core i7 @ 3.30 GHZ

Ram 16 GB

Black magic-decklink

Display AMD FirePro W7000 (fireGL V) 4 display port each machine

2 SCSI disk, sapreat Watchout on drive 2

 

I would really appreciate if some guide me, from where this problem coming from

Thanks

[Jonas Dannert]

I would suspect loss of connection to your Display devices, ie EDID-issues, causing the screen re-configuration seen.

- How are they connected?

- Cat5/6-extenders or fiber-extenders?

- Are any EDID Managers used?

  (For example DVI Parrot's: http://www.tmb.com/products/15-dvi-parrot )

 

/jonas

[Ubaidsaadi]

Hello Jonas,

Yes it's seem like missing EDID connection or maybe DVI connection.

*Connected through Cat5

*EDID setting selected under FirePro card (force EDID Emulation)

Some time it's show Operating system error -2147220970:::: after that show doesn't exist, only pic work after physically reboot.

Sharing photo could b more easy to you, if u want.

Thanks