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2048x1080 resolutions and what content format is advisable


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We had a previous event that we encounter delay or freezing of the content that is played

we used wmv format (from mp4 converted to wmv) 

we are using 2048x 1080 resolution 

watchout 4.5.1

and using Roadie HD+35K



can anybody give us a feed back what was the cause of the hanging/ delay/ freezing of the content.

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